Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

New sim only contract

Hi there am a new user to vodafone just wonderig any one has had problems with getting the wrong plan as advertisedok i seen a deal at carphonewarehouse £16  has many great little perks extra data  but when i login to my accoont i only have 60GB show...

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jrocks by 2: Seeker
  • 1098 Views
  • 2 replies
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Data cannot be used on this device

Hi, I was using the my Vodafone app to adjust my plan and charges. I was trying to activate a data cap to ensure I didn't go over my limit. I have accidentally disabled data usage completely. When I try to go back to the same page where I deactivated...

Cancel account from Canada and pay outstanding balance

Hi, I emigrated from UK to Canada last year. I kept my pay monthly UK Vodafone account active for a period but now want to cancel it. I don't want to call 191 incase it costs loads and supposed 'live chat' is a bot who sends me to 191. The direct deb...

Landegal by 2: Seeker
  • 908 Views
  • 1 replies
  • 0 thanks

Wi-Fi calling on Samsung A52s 5g

I have a Samsung A52s 5g but doesn’t give me the option to do Wi-Fi calling in the settings. I’ve read every self help and followed all links and instructions given but is it just the fact this model doesn’t support Wi-Fi calling. It’s activated on m...

Flexi-Upgrade

Hi, if I get a Flexi upgrade does it cut off the other phones contract? I have just paid an early termination fee for one of these and I don't want to be stuck paying 2 contracts. It states that it pays off the phone but nothing about cutting off the...

Trade in done, diagnostic tool?

Hi everyone, On January 25 I've done the trade in via the Vodafone app on my old device, a Samsung Galaxy S10 -128GB, after I had bought a Galaxy S21 Ultra with the trade in promotion. Everything was ok and I just needed to wait for my envelope to co...

MaaKii by 2: Seeker
  • 6674 Views
  • 8 replies
  • 0 thanks

Is anyone having trouble registering with MyVodafone

I've been a customer for quite some time now, and i've not yet been able to register. Always seems to be an error. Its a service i would like to use. Current error Sorry, there seems to be a problemWe're working hard to fix the issue, so please try a...

tommyg67 by 2: Seeker
  • 1009 Views
  • 0 replies
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Payg to monthly

Hi i upgraded from pay as you go to monthly plan this morning keeping my number so tbey said it would automatically switch ..within 5 minutes of the call ending my sim was no longer in use and its been like this since 11am this morning .i cant send o...