A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Ridiculous made an order for a Samsung galaxy fold z 3 phone in silver to find out after order was placed that they have no stock. Didn't state this on the website. And nearly 2weeks after I made the order I still haven't received my order. Got no ti...
Hi all. How do I find out how long I have left on an Apple Watch contract? I have 3 devices from Vodafone on my account, my phone , my wife’s phone and an Apple Watch gps/cellular, but only the 2 phones are showing in my devices on the website and ap...
Why has my number reverted to my old number after successfully transferring? How do I get it back? iPhone
Hello - I recently moved from Tesco Mobile to Vodafone - porting my number over in the process. All appeared to be OK, until a contact told me they were having trouble "texting" me. This contact has RCS enabled on their messaging app and until the nu...
I've been having issues accessing my account over the past 5 days - early on Monday I received a text message thanking me for joining Vodafone and giving me an order number. I called immediately because I was concerned that someone had got access to ...
I have a business account with one phone on it. I added a second SIM to the contract (for a second phone). SIM failed to arrive due to 'technical issues'. Got those sorted out eventually. New SIM arrived, but seems not to be activated. There see...
Morning folks, first time using this so apologies if i get things muddled up. My problem is this, about an hour ago i went on to Vodafone's website to try and place an order for the Galaxy Z flip phone, it all went through fine, the payment was taken...
I have the insurance policy that includes Applecare+. Today I noticed my device does not recognise that it has it (after more than one month)My previous device displayed this after 3-4 days. I tried to call support and this was a big fail. I tried th...
Hi, I've just hit the three month mark on my SIM only deal (12 months, taken out via e2save) and I'm now eligible to upgrade to a handset deal. The price for the handset deal direct with Vodafone is way more than I can get it as an upgrade through Mo...
My contract is up in a few weeks, I have 3 numbers on my pay monthly contract my number and the other 2 are family members but I pay the bill for all 3... I am no longer going to be paying for the other two numbers but the numbers need to stay activ...
