Answerphone issue
I keep getting this notification text: Voicemail has no new messages. Please dial 121. I have slam down notifications turned off. How do I stop these annoying texts?
Pay monthly
A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
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Forum Posts
Resolved! Customer Service Policy Error
There is an absurd rule Vodafone staff feel required to implement that is making a mockery of customer service.Customers are being denied their rights to exercise the cooling off period for online agreements if they attempt to do so too early….I orde...
How to cancel Vodafone International Saver 100?
Hello.I have recently added Vodafone International Saver 100 to make international calls for a lesser cost, and now do not need it anymore. Does it cancel automatically after a month, or do I have to manually cancel it? If so, how do I do that? I tri...
Temporary Password
I have requested a temporary password but the email I am getting doesn't show a password. I have tried on my mobile app and on my laptop?
Resolved! Data top up but havent received in over 24 hours. Already added to bill, but I unable to use phone
Hi,I ran out of data yesterday so I topped up. After waiting on the phone for 50 minutes I got through to a person at vodafone. The person I spoke with was helpful, and said they will add the extra data on for an extra fee. I needed my phone to work,...
Resolved! Vodafone Advantage fee
Can anyone confirm if the £10 fee still applies to Vodafone Advantage? If it does, where is it stated?It's not mentioned here: https://www.vodafone.co.uk/mobile/discounts/vodafone-advantageNor is it in the T&Cs: https://www.vodafone.co.uk/terms-and-c...
No Data and Pac Code transfer unsuccessful
I'm pretty annoyed. Bought a Vodafone Pay Monthly iPhone 13 to replace my Vodafone pay monthly iPhone X. I thought transferring the number would be easy. Vodafone to Vodafone. When I first attempted to transfer my number, I was told I had to transfer...
Lost Mobile Number
I changed contract in November and was advised to use the pay monthly to pay as you go form for my old contract so that I could keep the number, and then port it over from the payg to my new paym SIM. I filled in those forms, but on the day it was su...
How to force WiFi calling when mobile network signal is poor
The Vodafone mobile signal is very poor inside my my house (it's not great outside either). I've always got round this with a SureSignal device, until Vodafone recently abolished that service. They say it's been superceeded by WiFi calling. And when ...
E-Sim proplems with Motorola Razr
Hi,I have a new unlocked Motorola Razr phone. I've tried to switch my phone over to the E-Sim and it doesn't work. (I should say I have a Sim only contract with Vodafone)Vodafone chat help have been less than helpful, they try and active the E-Sim i...
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