Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Pay monthly

Hey guys I have a new pay monthly phone my first bill included my device upfront charge but I’ve just check my second bill pdf and it hasn’t got the device plan charge included on the itemised bill only has the my airtime plan on it  can anyone tell ...

Vodafone one number

I am trying to link to alexa from my Vodafone account but each time there is an issue saying the site is under going maintenance.

gpd1965 by 6: Helper
  • 3415 Views
  • 8 replies
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Unable to download billing invoice

I am looking for help to see if anyone had this problem and found the solution, because unfortunately Vodafone support have not been helpful (spent >6 hours in chats and they keep on asking me to do the same thing over and over - which does not work ...

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Resolved! Credit default

Hi VodaphoneI had a two year contract with you and when it expired I immediately switched providers. Access to the app was cut off. As I couldn’t log in, I waited for any final bill from you. None was sent. A few weeks later I called and discovered t...

Reliste by 2: Seeker
  • 2580 Views
  • 6 replies
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Removal of eligible devices from trade in tool

Hi.I pre-ordered the s22 ultra 10/02/2022 and was told that if I trade in my old phone I'd receive discounts meaning my airtime part of the Evo contract would be £6 per month.The lady on phone in sales asked what phone, note10+. She went off and chec...

Njm75 by 2: Seeker
  • 2244 Views
  • 6 replies
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myVodafone app > VeryMe section error 2601 [ANDROID]

I installed the myVodafone app ages ago, but never really went to the VeryMe section, now that I heard in the last couple week about an offer that is interesting to me i tried to access the very me section of the app but it doesn't work. Gives error ...

arnozzle by 2: Seeker
  • 1104 Views
  • 1 replies
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Unable to set up mobile data on smart watch

I've just got a Samsung galaxy watch 4 through Vodafone with the one number activation included. When I go to log in to the one number account to set up the mobile data it keeps saying 'an unexpected error has happened'Also when i check my vodafone a...

carlyc87 by 2: Seeker
  • 1521 Views
  • 1 replies
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