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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! iPhone 13 pro max 1tb delayed

Hello guys So I I ordered my iPhone 13 pro max 1tb silver on the 23rd of October, I have been tracking it on the Vodafone order tracker it's gone from 6 to 7 weeks to then 3 to 4 weeks, then 1 to 2 weeks and today it updated me saying it will be deli...

Error 28 when texting 5 digit numbers

Hi, I have recently switched to Vodafone. I tried texting a competition 5 digit number but the message won't send. I keep getting error 28. I have checked the number and it is correct and in use. I have no Bars set up to block premium numbers and I c...

jc0910 by 2: Seeker
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Device plan

If I wanted to pay off a part of a device plan early would I still have to pay it again on the day it's due or would it go to the next payment date

Resolved! How to get a gold number...?

 Hi guys, I remember way back when, there was a team you could contact at Vodafone who would supply a list of Gold Number you could pick from. I have had my personal number for years now and am at the point where I'm wanting to change it. But want to...

donnyguy by 16: Advanced member
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Paying for 2 contracts without knowing

My father is in his late 70's and not great with technology. He has been paying a monthly contract of over £20 pounds for some time but doesn't use his phone much and has a very old model. When he checked a recent bill he discovered he is paying for ...

Questions About Vodafone Uswitch £10pm/30GB Data Deal

A couple of days ago I switched from O2 to Vodafone after spotting a good deal on Uswitch. Today, everything has gone through and I'm up and running. It hasn't exactly been the smoothest experience thus far, but I'd like to ask a couple of questions:...

Screenshot 2021-12-30 at 13.25.59.png IMG_7873.PNG
Statto by 2: Seeker
  • 2655 Views
  • 3 replies
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Trade-in Issue

Hi there, Anyone else had this issue? BLUF: Trade-in accepted by Vodafone app but still receiving texts telling me to complete Trade-In within 48hrs on app. Just before Christmas I upgraded from a Samsung Note10+ 5G to a Samsung S21 Ultra, I selected...

Wiggy59 by 2: Seeker
  • 2533 Views
  • 3 replies
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