Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Phone number

Why has my number reverted to my old number after successfully transferring? How do I get it back? iPhone 

RCS Messaging after number port

Hello - I recently moved from Tesco Mobile to Vodafone - porting my number over in the process. All appeared to be OK, until a contact told me they were having trouble "texting" me. This contact has RCS enabled on their messaging app and until the nu...

Unable to login to account

I've been having issues accessing my account over the past 5 days - early on Monday I received a text message thanking me for joining Vodafone and giving me an order number. I called immediately because I was concerned that someone had got access to ...

holdawas by 2: Seeker
  • 3343 Views
  • 2 replies
  • 0 thanks

Order Confirmation Email

Morning folks, first time using this so apologies if i get things muddled up. My problem is this, about an hour ago i went on to Vodafone's website to try and place an order for the Galaxy Z flip phone, it all went through fine, the payment was taken...

Applecare failure

I have the insurance policy that includes Applecare+. Today I noticed my device does not recognise that it has it (after more than one month)My previous device displayed this after 3-4 days. I tried to call support and this was a big fail. I tried th...

jb2021 by 2: Seeker
  • 3861 Views
  • 9 replies
  • 0 thanks

SIM only upgrade after 3 months

Hi, I've just hit the three month mark on my SIM only deal (12 months, taken out via e2save) and I'm now eligible to upgrade to a handset deal. The price for the handset deal direct with Vodafone is way more than I can get it as an upgrade through Mo...

hants164 by 2: Seeker
  • 15597 Views
  • 4 replies
  • 0 thanks

Contract ending how to remove mobile numbers from account

My contract is up in a few weeks, I have 3 numbers on my pay monthly contract  my number and the other 2 are family members but I pay the bill for all 3... I am no longer going to be paying for the other two numbers but the numbers need to stay activ...

srwlml23 by 3: Seeker
  • 2625 Views
  • 1 replies
  • 0 thanks

Resolved! Is it possible to pay early by "one off" payment?

Occasionally with other bills in my house if I have one off larger amounts I pay in advance.  My home BB for instance I had 2 months last year where I didn't owe any money.  I was looking around the vodafone site as a new customer and I can't see whe...

Anonymous by Not applicable
  • 7371 Views
  • 5 replies
  • 0 thanks

Retaining Vodafone plan when moving phones

I have an iPhone SE and am thinking of upgrading, maybe to an iPhone 12 (any views on iPhone 12 very welcome). Will I have to swap to another Vodaphone plan as I wish to retain my existing one > Can I retain my existing Vodafone plan and phone number...

VickiD by 2: Seeker
  • 1719 Views
  • 2 replies
  • 0 thanks