A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hello , I just got a vodafone esim with 100 gb a month plan that's £10 per month. But when i look at my first up coming bill it shows a charge that says : Pro rata plan charge £7.67 ?on top of my £10 plan charge . What is Pro rata plan charge ?
Phoned today to cancel the one connectivity plan for the watch.for some reason the woman on the phone cancelled my new contract, unlimited MAX for £20 for 24 months, instead of the one connectivity plan, which then put me back on my old plan, from wh...
For over 2 months now I have been unable to log in to my account. I have called tech team for support, sat online and waited 48 hours each time before doing what they told me to do and have been in store. Still no luck. I keep getting error message 5...
Please can someone tell me how to speak to the Vodafone credit team. I can't get through the phone menus and have made 10+ calls to 03333 040191 so far today with no luck. Have spoken to Aya in Customer Service who was very helpful and to Deepak on...
Could someone from the Vodafone Credit Default Team kindly contact me asap by email to enable me to speak to someone about this. The payment of the small outstanding sum was promptly made in Sept 2021 and I have the receipt. The black mark is still...
I have had a pay monthly account for decades. Recently we moved house and i went online to myvodafone to change the details.Finally it turns out that my account had been passed to a third party business partner even though it was a personal account. ...
I got a new pay monthly contract as of Tuesday 28th November. My number ported over from o2 however I still cannot log in or register on my Vodafone app. when I try to create an account it says username in use. When I try to reset the password it say...
Wonder if anyone has any insights? My phone has suddenly stopped receiving calls from non-Vodafone networks. I can continue to make calls, and can receive calls from people on Vodafone mobiles, but anyone calling from another network is told that pho...
It says please contact vodafone uk to enable Wi-Fi calling on this account what do I do
I have just signed up to a new airtime plan. The new plan has 3 extras. When I go to the entertainment page it is asking me to pay for the entertainment packages. Should I have had a text to active my new entertainment package?
