A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I recently filled out the form (vodafone.co.uk/payg-to-paym-form) to move my PAYG number to PAYM.I recieved an email and text informing me that my request had been received and that my number ought to be moved by the end of the next working day.Needl...
Good morning I went into my local Vodafone shop on the 14th December to talk about my refund of £44.85 after my contract ended and said will be refunded into my account and I still haven’t received it many thanks Jazmin D’Amato
Alright so in short, I have got two SIM contracts. Initially got a contract from EE, hasn't been much days to it but as per them since I got it from store, there's no cool off period and so the SIM/contract can't be returned.I also got a new vodafone...
I am trying to register for a vodafone account and keep getting the following error code message: 494, FMW_30_0001 - [Error ref 1w0] what can I do?
Hi spoke to someone online this evening, I specifically asked for a pac code, she has terminated my number. I told her she’s deleted my number so she decided to end the chat. I need my number back I’ve had it over 20 years. Can someone help
Dear VodafoneAfter cancelling my contract and phone within the cooling off period in MAY 2023!, you are still refusing to rectify the situation. Via BPO solutions over two month ago I got a letter out of the blue stating I owed Vodafone £136 for an a...
Hi, a few day back on the 24th, I swapped did a swap to esim since I got my self a iPhone 15 plus but have decided to return it back to Apple due to few to annoying things about iOS.Anyway I still got my physical SIM is it possible to get it reactiva...
I can't login to my account. It says that my username doesn't exist and that my password is not correct. I know for a fact that both of these are correct.
I am writing on behalf of my mother who is an older person, and has been (unhappily) a customer Vodafone's mobile phone pay-as-you-go plan for about 5 years.She has been billed 2x every single month since 2019. She gets billed once around the 11th of...
I'm literally just here to vent my frustrations with this. I've been a customer for a while now (a good few years)., I pay on time every month so why is upgrading almost impossible due to a credit check that I don't believe I should fail. I really do...
