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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Voxi sim not working

after following voxi instruction to put sim number in and choosing my package and making payment my sim is not activating, it just says emergency calls only. I phone is unlocked on all networks so it can't be that i have left a message on facebook bu...

bbmpicz by • 2: Seeker
  • 47166 Views
  • 30 replies
  • 2 thanks

Resolved! European Roaming Pass and Spend Manager

Hello All,I am on a Vodafone Basics Plan (out of contract) and will be travelling to Poland next month, so will be purchasing an 8 day European Roaming Pass. I currently have my Spend Manager set at zero. If I leave it at zero, will that cause me any...

Munzee by • 3: Seeker
  • 3160 Views
  • 5 replies
  • 0 thanks

New pay monthly sim but no service

I bought a new pay monthly contract via carphone warehouse. When buying the contract with them I also requested carphone warehouse to port my old number from o2 to my new vodafone contract. I have recieved the phone and sim on Friday but this sim has...

Msk2000 by • 2: Seeker
  • 1003 Views
  • 1 replies
  • 0 thanks

sim network pin blocked enter sim network puk

Hi Guys,I was wondering if anyone can help me out. I've Galaxy S7 Edge phone on small business pay monthly account. I wanted to use other network SIM with this phone. When I insert other netowrk's SIM it prompts me to enter PUKsim network pin blocked...

pddaks by • 4: Newbie
  • 112068 Views
  • 133 replies
  • 2 thanks

Sim deactivated

A couple of days i wanted to upgrade my contract since i was done with it since may. I tried to log into the app but i forgot my password so i went to speak with Tobi first, i then spoke with a representative and after going through the details of my...

Ellliza by • 2: Seeker
  • 1183 Views
  • 1 replies
  • 0 thanks

Can there be two people listed as account holders?

Hello, My husband had vodafone before we got married, and after we got married, he added me to his account. Every time we have an issue and I call vodafone, they won't let me make changes to the account because I am not listed as the "account holder....

emwall25 by • 2: Seeker
  • 1986 Views
  • 1 replies
  • 0 thanks

Not receiving text messages from other operators

Hi there, I'm being made to run from pillar to post, been with Vodafone since 2017 and since last Thursday I  haven't been receiving any messages that don't originate on the Vodafone network. My spouses number has the same exact problem too and we bo...

Credit check failed for no obvious reason

Hello,I recently walked into my local Vodafone store to ask about getting a phone upgrade. I was happily talked into transferring all my phone accounts (those belonging to members of my immediate family) as well as transferring my long-term broadband...

AlexS by • 3: Seeker
  • 6497 Views
  • 2 replies
  • 0 thanks
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