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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Sim Swap Farce

Hi. I'm writing because I am at the end of my tether with Vodafone. About 2 weeks ago, my mobile phone broke. I have external insurance and in the process of having this sorted out. In the mean time, I went out and bought a Moto G73 sim free, with th...

moorw003 by 2: Seeker
  • 4059 Views
  • 10 replies
  • 1 thanks

Activating SIM card over 24 hours

It has been over 24 hours of my new SIM card activation. Still no service, take SIM card in and out from slot thousand times and restarting of my phone hundred times still nothing. So upset.

Jiji by 2: Seeker
  • 13705 Views
  • 10 replies
  • 0 thanks

London Underground Wifi

Travelling on the tube today and I found that Vodafone are offering WiFi on the tube again.  Access is via the usual VodafoneWiFi network. Seems faster to connect than when it was previously available. Virgin Media is nowhere to be seen, presumably B...

Switching from Three but PAC code is in use

I am trying to switch from Three to Vodafone.I purchased a new phone and signed up for a Vodafone SIM. I've put the new SIM in the new phone, and have requested a PAC code from Three (my previous provider) on my old phone and tried to transfer my num...

finscrim by 2: Seeker
  • 1830 Views
  • 2 replies
  • 0 thanks

new contract questions about My Vodafone

Hi, I ordered a new SIMO via a 3rd party sim today, my question is I was a Vodafone customer in the past around 2 years ago, I can still login into My Vodafone it shows details of my old closed account. I was wondering will my old closed account be r...

Razza by 3: Seeker
  • 1438 Views
  • 4 replies
  • 0 thanks

not receiving telephone calls

hi,  I'm not receiving phone calls but can receive text messages,  I'm on a esim and turned off esim line, reset network settings,  rebooted phone.  everything seems to be working ok sending texts etc only not receiving phone calls is not working, . ...

Anonymous by Not applicable
  • 794 Views
  • 0 replies
  • 0 thanks

Apple Watch Ultra from Vodafone or Apple

hi,  I'm planning to buy an Apple Watch ultra when the 2gen gets released around Sept/Oct time.   am I better going to Vodafone or purchase through Apple out-ride?  about 2 years ago I got the Apple Watch 7 series GPS only model,  been with Sky Mobil...

Anonymous by Not applicable
  • 1040 Views
  • 1 replies
  • 0 thanks

Upgrade - Not happy

Hi there, I’ve been with Vodafone since 1997 and I went to upgrade today. I was advised that I would get a discount of 15%. So, the advisor goes through all the details and says at a cost of £56. I was online at the time and said I could get it for £...

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Madboy by 6: Helper
  • 1254 Views
  • 2 replies
  • 0 thanks