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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

bar international sms

Hello, if I enable the international calls bar, would this also prevent the device from sending SMSs to international numbers? I could not find a separate account setting for allowing/barring SMSs to international numbers. Thanks.

casaschi by 2: Seeker
  • 1863 Views
  • 5 replies
  • 0 thanks

International Call Barring Query

Hi, I have a monthly contract with a Samsung Fold 3 (which my son uses) with UK unlimited calls / texts.  He uses it for leisure mostly & some work related calls now & again.  Recently he got charged on a number he thought was just a UK mobile number...

Struggle to change contract in Spain

I’m visiting my elderly parents in Spain and am trying to change their phone contracts as they are paying way too much. I cannot find an english version of the vodafone Spanish website, i am also some distance from the nearest store. Ive tried to log...

Unable to access PDF of my latest bill....

I have tried doing this in the same way that I have done for years and all I'm getting is a pop up error box stating "Sorry, you can't download this bill at this moment, try again later" I need to be able to download and print my bill for my records....

152bobby by 4: Newbie
  • 3836 Views
  • 13 replies
  • 1 thanks

I'm not sure how to claim a refund for this..

So my contract for my iPad ended in January this month, and was being charged at the time £50 a month, and this is perfectly fine. But when the contract ended, they continued to charge me the device fee for another 6 months until I realised that it h...

vivaxo by 2: Seeker
  • 2613 Views
  • 3 replies
  • 1 thanks

Who is to pay for failed direct debit? Vodafone or Customer

I have set up direct debit 4 times on Vodafone. Twice in the Luton Mall office, once on the app and another on call with the call centre. Vodafone continue to fail to collect the money from my bank, instead I get additional 5 pounds penalty for delay...

Kells by 2: Seeker
  • 1181 Views
  • 2 replies
  • 0 thanks

Motorola RAZR 40 Magenta request

Please can you bring in the new Motorola RAZR magenta colour? It's so pretty, but Three mobile seems to be the only one selling it. It's so pretty!! I would upgrade immediately if it were available!

Vodafone contract

Can I give more than 30 days notice to Vodafone to cancel contract? I have 32 days to go

liam76 by 2: Seeker
  • 1055 Views
  • 2 replies
  • 0 thanks

Downloading bills

For the past couple of weeks I have been unable to either view or download my monthly bills.Is this a common problem or is there something wrong?

mb0506 by 2: Seeker
  • 2428 Views
  • 9 replies
  • 1 thanks

Porting out from Vodafone

One week ago I initiated a switch from VodaFone to Smarty and I supplied Smarty with the PAC code I was given by Vodafone. The port in to Smarty is only partially working. Vodafone have advised me by phone that the only thing they are required to do ...