A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have 4 lines.When I select the the Upgrade or change plan option, on 3 lines I cannot see the plan details.1 line is showing the details.On Saturday had online chat with the Brooke in the Upgrade team. Call me cynical if you like, but since then th...
My account had arrears on it as I have been unemployed, now I have started working I have a payment plan set up. I have just been informed it has now been moved to TDX and my number is disconnected. I have no contact details for TDX and was not infor...
Since moving over to vodaphone from O2 my number was ported earlier this week but I cannot revieve calls and texts from non vodaphone numbers. Was on chat with vodaphone for 3 hours yesterday and none of their suggestions worked. Please help.
Hi everyone, 6 payments in arrears. (VODAFONE LTD GEMINI)" I've noticed this on my credit file but I have never had a Vodaphone account. I've tried calling & speaking to an agent and he couldn't find my details by my full name, postcode or date of bi...
I've been with Vodafone since May of last year, but early this year my account suddenly says I have plans active.My phone and broadband are both still up and running though.
Hi all, ordered a phone on Monday and it was all approved and was with DPD for delivery Tuesday. I then got a note saying the phone was going back to Vodafone due to a fraud check - which I answered.I passed that Wednesday morning and since then.... ...
Hi, We have multiple emplyees and customers using codafone and it seems vodafone have blocked our company servers IP's. They can be access from every network and every wifi but never when using vodafone 4g, I have attached a screenshot and a tracerou...
HiI have been trying since yesterday to sign up as a new mobile customer on a basic sim only deal. Every time I get to the end of the details, it says "something's not right with your personal details". I have tried multiple times and double checked...
Hello I did a order last week Thursday for a phone online it passed and was with dpd but was sent back to Vodafone due to fraud wanting my ID and bank statement witch I sent off and was approved Friday but still no update to when I will get my order...
Hi, not sure if i’m supposed to be in this sub or the O2 sub but i’ll post here anyway, basically:I had a phone on Vodafone contract for one year from May 2022 until May 2023I ordered a new phone on O2 on April 20th 2023 because my Vodafone contract ...
