Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Struggling to UNBLACKLIST my lost and found phone

Poonam1987
3: Seeker
3: Seeker

‎28-10-2024 10:17 AM

*** Please Help ****** Vodafone are you listening!!!!!

I had contacted Vodafone and got my SIM and phone barred and blacklisted. I then found my phone and for last 4-5 days have been chatting to advisers who send a request to unbarr & unblacklist my phone. However, I am really frustrated that the phone is still showing as "BLACKLISTED" and I want this removed as soon as please. The agents keep filling a form and ask me to wait 24-48 hours but nothing is resolved. Please can someone UNBLACKLIST my phone. 

0 Thanks
1 REPLY 1

Jason
Moderator
Moderator

‎28-10-2024 04:21 PM

Hi @Poonam1987. It's disappointing to see your thread post. We understand the importance of getting this sorted and resolved. As we don't have access to your account here on the Community, we're unable to action your request. That being said, if you haven't done so already, please reach out to our Social Media team for further support.