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Cant open certain apps on android from vodafone broadband

Dick6800
2: Seeker
2: Seeker

On my android mobile I can't open sky and bbc news whilst logged into Vodafone broadband. However the apps open on my android tablet

3 REPLIES 3

Steph
Moderator
Moderator

Hey @Dick6800 I hope you're doing well. I'm sorry that's happening, it certainly sounds frustrating. If it's happening only on the phone you are using and not on the tablet, it may be worth reaching out to the manufacturer to see if this is a known issue. If the same thing was happening across multiple devices, that would indicate a potential issue with the broadband settings. 

Thanks

 

masha-khof
3: Seeker
3: Seeker

have you tried to remove the cache app