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Can't register Sure Signal

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2: Seeker

My colleague used a SureSignal but their local signal has increased so they dont need it any longer.  They have given it to me and deregistered it as instructed byt he website.  They received an email confirming this but I cannot register as it states the SureSignal is already registered.

 

Any Ideas Please.

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17: Community Champion

Your colleague may then need to contact Vodafone Customer service to ask them to check the De Register has properly completed. 

 

You will not be able to Register as the new owner until this has gone through. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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17: Community Champion

Your colleague may then need to contact Vodafone Customer service to ask them to check the De Register has properly completed. 

 

You will not be able to Register as the new owner until this has gone through. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker
OK, will give it a go.
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2: Seeker
And thanks
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17: Community Champion

You're Very Welcome. 

 

Hope all goes ok. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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