Txts being sent to old phone

[Mrmissm12]

1. I had a i-phone but now got Vodafone smart ultra 6,my msgs get sent no problem but some replys get sent to my old phone,I have alsocturned old phone off but when I turn back on again the msgs are there,what am I doing wrong

[BandOfBrothers · Accepted solution]

Hi @Mrmissm12

Are you using the same sim that was in your iPhone ?

Not sure if this will help but I'll link it in anyway. 

Apple ~ deregister-iMessage

[Mrmissm12]

Its the same number but different sim,I have turned off the i-message and will see what happens thanks 

[BandOfBrothers]

Hi,

You're Welcome. 

I assume you've then performed a Sim Swap to transfer your number and tariff to your new SIM card. May I ask when you processed this as it can very occasionally take up to 24 hours to fully complete / settle. 

Hope all goes Ok. 

[Mrmissm12]

Yes I done all that and have had the phone for about 2 weeks but your info seems to have fixed it as now receiving msgs on new phone that were getting delivered to my old one,thanks again job done

[BandOfBrothers]

Awesome news. 

Glad to have been of help.