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Txts being sent to old phone

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2: Seeker
  1. I had a i-phone but now got Vodafone smart ultra 6,my msgs get sent no problem but some replys get sent to my old phone,I have alsocturned old phone off but when I turn back on again the msgs are there,what am I doing wrong
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17: Community Champion

Hi @Mrmissm12

 

 

Are you using the same sim that was in your iPhone ?

 

Not sure if this will help but I'll link it in anyway. 

 

Apple ~ deregister-iMessage

 

 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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5 REPLIES 5
17: Community Champion

Hi @Mrmissm12

 

 

Are you using the same sim that was in your iPhone ?

 

Not sure if this will help but I'll link it in anyway. 

 

Apple ~ deregister-iMessage

 

 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View solution in original position

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2: Seeker

Its the same number but different sim,I have turned off the i-message and will see what happens thanks 

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17: Community Champion

Hi,

 

You're Welcome. 

 

I assume you've then performed a Sim Swap to transfer your number and tariff to your new SIM card. May I ask when you processed this as it can very occasionally take up to 24 hours to fully complete / settle. 

 

Hope all goes Ok. 

 

 

 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker
Yes I done all that and have had the phone for about 2 weeks but your info seems to have fixed it as now receiving msgs on new phone that were getting delivered to my old one,thanks again job done
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17: Community Champion

Awesome news. 

 

Glad to have been of help.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View more options