Vodafone app

[gemmamaskellxx]

I am unable to view my Vodafone App, i have uninstalled it and installed it again, it doesnt need updated. When i go on it it either says there are technical issues or that it is to busy i should go on later. But this has been happening for about a week now.

[Retired-LouiseE]

Hello @moghm @lovebox @camel325

The best way forward is to speak with our Live Chat for further help, see link here.

Louise

[moghm]

Tried that many times, it does not work

[Retired-LouiseE]

Hello @moghm

I see, I am going to send you a Private Message with further help. 

Louise

[camel325]

@Louise_E Could you please PM me also? Many thanks.

[Retired-Sarah_A]

Hi @camel325

I will send you a PM.

Thanks,

Sarah 

[moghm]

so original message was posted on 08/09/2016. any resolution to this as yet ? Surely 1 + month should be more than  enough time to get a resolution ?

[Retired-LouiseE]

I sent you a PM regarding this, did you follow the instructions in the PM and email our team?

If so, what did our team say?

Louise

[moghm]

@Louise_E

as in the other forum, nothing, its gone in the abyss that is vodafone support. Maybe u can chase it up for me ? Is this the right way round by the way, u asking me what they said ?

Do you not work for vodafone support ? U sent me the link right, I replied, maybe u can tell me what the situation is ?

[Retired-LouiseE]

Hi @moghm

Please can you provide your reference number?

This reference would have been sent to you via automated email and will look like WRT165 #14xxxxxx. 

Louise

[moghm]

WRT165 [#14410806]