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Solution

Vodafone sure signal not working since 28/8

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abellchriss
4: Newbie

‎31-08-2016 12:10 PM - edited ‎31-08-2016 12:13 PM

My sure signal v3 hasn't been working since sunday. It usually has a flasshing red light and two static orange lights, but sometimes has a solid red light with the forst light flashing white.

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Retired-EricChe
Moderator (Retired)
Moderator (Retired)
In response to abellchriss

‎05-09-2016 11:30 AM

@abellchriss

 

The light sequence of all flashing lights usually means the Sure Signal is over the maximum operating temperature and therefore will automatically turn off the connection.

 

Is it possible for you to move the device to a cooler location?

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abellchriss
4: Newbie
In response to Retired-EricChe

‎07-09-2016 12:37 PM

didn't last long.

It's been switched off for 36 hours as it went back to the overheating lights and i wa going to be out.

have got it switched on again now, but solid red light and first light flashing white for about an hour now.

Any more suggestions?

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Retired-Charles
Moderator (Retired)
Moderator (Retired)
In response to abellchriss

‎07-09-2016 04:11 PM

@abellchriss - Can I ask how long you've had your Sure Signal?

 

It may be worth checking our warranty page if it's under 24 months.

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