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25-06-2012 09:50 PM
greetings
Could anyone help me out I have sold my sure signal box online, but he is unable to regter it, apparently its still registered to me, I am no longer a vodafone customer so I am unable to de-register it online.
If I give a vodafone agent my account number could you do it at your end?
Thanks
Solved! Go to best answer.
30-11-2012 08:48 PM
Just when I was losing all hope with Vodafone, I got a chat window pop up at 8pm (when the phones stop being answered) and a very helpful chap (Omar) confirmed my identity and deregistered my box.
Not only did he do this - he registered it for my father. Thats what you call star service.
Don't waste your time here waiting days and days - get that online chat window open.
14-06-2013 01:26 PM
Hi
I am in same position have moved away from Vodafone (I work for Virgin Mobile now so nothing against Vodafone) so have canceled and want to give the unit to a friend. My Serial is 21227729254
14-06-2013 03:50 PM
Hi psellick,
We'll be happy to de-register it for you with a few more details. I've sent instructions on how to reach my team with your closed account details here.
Cheers, Ben
27-12-2012 08:58 PM
I have the same problem, I've cancelled my Vodafone contract and I'm giving the Sure Signal to the mother-in-law but it won't register to her account the S/N is 21225093794.
Any help would be fantastic.
28-12-2012 12:42 PM
Hi Andy_Cooper,
Even though your account is closed we'll still need to verify the details for security so I'll pop you a PM.
You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
Dave
12-03-2013 11:13 AM
Hi
Iam no longer a Vodafone customer can I check my Sure signal has been de registered.
FSN:-40110433600
Thanks
Lee
13-03-2013 10:05 AM
24-03-2013 10:39 AM
I no longer have a Vodafone account. Please could you de-register my SureSignal v2 box so that another Voadfone user can use it. The FSN is 40114670009.
Many thanks for your help. Neil
25-03-2013 09:26 AM
Hi neiljw,
We can do this for you but we need to check a few details on your old account - I've sent you a PM with instructions on how to contact the team, follow these and we'll be in touch as soon as we can.
You can find your PM inbox here
Paul
04-06-2013 10:30 PM
05-06-2013 11:10 AM
Hi Russellspencer1
You have already posted around this and it can be found here
Please do not post this multiple times across multiple threads as this is against the eForum Terms and Conditions, something you agreed upon when joining.
As soon as an advisor is available they will be along to help
Thanks
Matt
Moderator