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Jhedi_knight · ‎25-06-2012

greetings

Could anyone help me out I have sold my sure signal box online, but he is unable to regter it, apparently its still registered to me, I am no longer a vodafone customer so I am unable to de-register it online.

If I give a vodafone agent my account number could you do it at your end?

Thanks

nasimg · ‎30-11-2012

Just when I was losing all hope with Vodafone, I got a chat window pop up at 8pm (when the phones stop being answered) and a very helpful chap (Omar) confirmed my identity and deregistered my box.

Not only did he do this - he registered it for my father. Thats what you call star service.

Don't waste your time here waiting days and days - get that online chat window open.

View solution in original position

Retired-Andy · ‎17-06-2013

Hi Roy,

Thanks for getting back to us with the reference number for your email.

I’ve checked for it and I can see that we replied to you earlier today.

If you do have any questions on the back of the email, just pop a reply back to us and we’ll be in touch.

Thanks,

Andrew

chubbybrown · ‎14-06-2013

first one sent was WRT 165 that was Monday.

re forwarded it tis evening and had a reply from a Mod saying to reply again with EFT 165.

hope you see it soon

Roy

rodneyquinn · ‎19-11-2013

I would like to de register my sure signal box but i'm no longer a customer and can't access my account to do it online.

Thanks, Raymond.

Retired-James · ‎20-11-2013

Hi Raymond,

We can get this sorted if you contact the team using the details here.

James

rodneyquinn · ‎20-11-2013

I'm trying to deregister my sure signal but i'm unable to log into my account. is there any way this can be done for me as they were unable to do it over the phone.

Cheers, Raymond.

drey_p · ‎20-11-2013

Hi there

One of the eForum Team will be able to help you with getting the SureSignal deregistered. Please be patient and they will be along as soon as they can to drop you a Private Message.

PWIAC

Kez6161 · ‎07-12-2013

I am having problems de registering my sure signal box as I have remarried and changed ie my name and email address. It has put the cat amoung the pigeons so to speak. The serial number is 40112893843

all I want to do is give it to a friend nothing major!!

Retired-Dave · ‎10-12-2013

Hi Kez6161,

If you've changed the details on the account it may be mismatching the online registration.

Click here to get us your details and we'll help.

Dave

adh · ‎16-05-2014

I am also looking to have my sure signal deregistered. However, I no longer have access to my account. What needs to be done?

Retired-Simon · ‎18-05-2014

Hi adh

As long as you’re the original owner, get in touch here and we’ll be able to de-register it for you.

Thanks

Simon

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de register sure signal box