Hi, we are having the Gigafast installed but we are a mid terraced house with an imprinted concrete driveway. Will they need to dig this up to put the trench in?
I've been trying to get broadband at my new address for months.Vodafone's availability checker says that my flat cannot be supplied, so I rang sales. They said that the broadband team needed to put in a request to upgrade from Silver Key to Gold Key ...
So new broadband customer here, just received a WiFi Hub (THG3000) and 4G Dongle (K5161z). Trying to set them up with my LAN, but the issue I'm having is if I go into the Hub settings and change from 192.168.1.0/24 to 192.168.0.0/24, which it works o...
Earlier today I was asked by vodafone support to access 192.168.1.1 for the router management as there was a problem they were looking at. I noticed the SSL cert was out of date so updated it. All seemed OK. But later on I couldn't access the rout...
I have just ordered vodafone superfast 2, to begin in Feb 2022 which I thought would be fttc (as per my current provider). However, the contract paperwork I have received from vodafone states ftth. I know that ftth is available at my house so I wonde...
Hi, I am seeing/receiving conflicting information in regards to the Gigafast discount on the Vodafone site. On the phone they say it's £35 for 2 years (the contract length), whereas the basket says "Until 31st March" with no year specified. I'm a bit...
I have just upgraded from Vodafone FTTC to FTTP. I thought I'd share my experience as it might help others. Vodafone didn't send me a new router which was fine with me as I use my own router anyway (Asus Aimesh - very good especially for the price). ...
I am currently with Virgin Media on their Gigabit product. 1.Gb/50Mb. I use my own router a GT-AX11000. VM allow their modem/router to be switched to modem only mode to allow folk to use third-party routers. I live in Coventry, a Vodafone/City Fibr...
My gigafast internet is down today randomly from the afternoon light on router is red for internet ONT box service and broadband lights are off. tried restarting ont boxtried restarting router tried resetting to factory all wires checked and fine rou...
