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Broadband goes off at 4:30pm until 7am

Apart from my broadband speed dropping to 10Mbs from it's usual 43Mbs (I paid for 62Mbs) my broadband now goes off completely now at around 4:30pm and doesn't come back until following morning ? Done this for 3 days now... I do have a repair call wit...

All lights flashing white on router

Hi all,My broadband connection was activated today and at first I was very pleased with how much faster it is compared to what I had before. However after about an hour I lost the connection and the power, internet and WiFi lights were all flashing w...

New Vodafone BB connection - a big mistake?

Hi forum, New Line & BB connected on 29th October, but was away half term, and didn't plug in hub & start using till 31st.I came from ~15 years @ BT with only a few BB/line issues, every time when it was a damaged line to my house, either a few feet ...

mikrt by • 2: Seeker
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Vodafone gave me a static ip

Been having crazy packet loss on ps5 for a few weeks now so decided enough is enough..spoke to tech via chat and they setup a static ip.. Asurring me this will fix the issue..received the text confirming the IP address..do I need to do anything in th...

Jonew by • 2: Seeker
  • 2109 Views
  • 4 replies
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Resolved! Do I really need a Vodafone router !!!!

My question is straightforward and simple, considering I've had "GIGAPOINT" installed, what is stopping me from connecting directly from the Gigapoint to my own router. Unfortunately, I didn't do my groundwork, the Vodafone Wi-Fi Hub installed hasn't...

Gateway by • 2: Seeker
  • 3648 Views
  • 3 replies
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Support refuse to replace faulty router.

Our wifi signal has recently degraded to the point that there's 20% signal from 10 feet away with line of sight, and sometimes zero signal in the next room. After trying every possible way to fix it myself, I contacted online support and spoke with t...

ajsci by • 3: Seeker
  • 5784 Views
  • 13 replies
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Appalling Connection & Customer Service

My internet connection has failed 3 days in a row now. In these 3 days I've spoken to customer service 7 times and still this issue remains unresolved. It's now 9.00 pm on a Tuesday night and once again my Internet is down just 10 hours after you tol...

OliviaE by • 2: Seeker
  • 1149 Views
  • 1 replies
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Simple feedback

As silver surfers who do their best to keep up with technology, after Open reach installed fibre to all the poles in the area, we decided to go for the most basic FTTP package offered by Vodafone. It was installed on the day scheduled. We are pleased...

Superfast Pro Dongle

I live somewhere comparatively remote and having had patchy broadband access for a number of years I upgraded to Superfast Pro a month ago to take advantage of the 4g backup. I'm finding that it's not quick to switch however and that the speed is onl...

gazza77 by • 4: Newbie
  • 3483 Views
  • 12 replies
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