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No IP address

So I had a new line fitted to get Vodafone broadband about a year ago, after switching from virgin. It was fine for most of the year until December, where I have had a couple of outages. Once the router was switched off at the wall and when it was sw...

Zdeanzo by • 3: Seeker
  • 1549 Views
  • 1 replies
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Internet light flashing white

Hi,I have upgraded my fibre from superfast to superfast two and received a new router in the process.My internet is still working on my old router however when I plug in my new router the internet goes red the white to connect but then flashes white....

Rbrock002 by • 3: Seeker
  • 27637 Views
  • 22 replies
  • 0 thanks

Broadband disconnecting at frequent intervals

Router Huawei 963168_HUAWEIVOX25Firmware 5.4.8.1.291.1.30.1.32.1.37.1.1The log shows sequences of the following:PPPoE PADI sentPPPoE PADO receivedPPPoE PADR sentPPPoE PADR receivedPPP CHAP authentication startedPPP authentication successfulWAN IPv4 c...

bazzal by • 2: Seeker
  • 1334 Views
  • 1 replies
  • 0 thanks

Connection dropping constantly

Hi, so I got Vodafone internet at the start of this month. First week was fine then it started dropping on a certain day. I didn’t do anything and it just seemed to work again. As the month went on it got gradually worse and now I’m at the stage wher...

nickw91 by • 2: Seeker
  • 1592 Views
  • 2 replies
  • 0 thanks

Re: New Customer slow speed

Hi all,I’ve recently become a new Vodafone broadband customer having joined two days ago.I am aware that Vodafone state during the first ten days of switching, line speeds are still becoming stable, which is understandable. However, having purchased ...

sm2154 by • 3: Seeker
  • 1410 Views
  • 2 replies
  • 0 thanks

Firestick problems

Hi,I have recently moved onto Vodafone broadband from Sky and initially all was good. However, I can't connect to my Firestick - which was fine with Sky.I see one of the solutions on here is to disable parental controls but I can't get through on the...

tally299 by • 3: Seeker
  • 4211 Views
  • 4 replies
  • 0 thanks

Gigafast Install - Patch-to-ONT Fibre Relocation

Hello, I am in a Gigafast area (Milton Keynes) and am looking to switch over once my current (non-Vodafone) contract ends later this year. My existing FTTP connection is provisioned over the Openreach network and was installed by them in a sub-optima...

sdormon by • 2: Seeker
  • 5289 Views
  • 7 replies
  • 0 thanks

Resolved! Asus router. New installation tomorrow

Hi. I've been reading that the supplied router cannot be put into modem mode. So can I remove the supplied router and use my Asus AC3200? If so what are the settings I require. Or will I need to purchase a separate modem and then link that to my Asus...

Kamsung by • 3: Seeker
  • 6852 Views
  • 8 replies
  • 0 thanks

weak wi fi

Hi just signed up with Vodafone and the Wi Fi signal is very weak.  The TV will only connect if the router is in the same room. If I do that then we cant pick up wifi upstairs- thanks

bobber by • 1: Seeker
  • 1731 Views
  • 2 replies
  • 0 thanks
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