Problems with Digital Voice calling iPhones

[Gytrash]

Is anyone else experiencing a problem when calling a mobile - specifically in my case iPhones - using the Digital Voice landline?

I have just moved over to Vodafone Broadband with Landline and whilst the broadband setup is fine, whenever I have tried calling my own and my wife’s mobile form the DV landline, the connection fails.

Sometimes the iPhone doesn't ring, sometimes it does bit cuts off when the the green answer call button is pressed. At the landline end, you hear the call ringing, but when the iPhone attempts to answer, the sound changes to a sort of repetitive ‘honking’ tone and that's it, until the landline cancels the call.

I've tried it with several different landline phones, tethered and cordless - the result is the same. The call iPhone -> DV land line seems fine.

Any clues? 

[Andy]

Hi @Fedup101 👋 I am sorry for the issue your father is having with his landline and I can understand why you need to deal with this on his behalf. Our broadband team will have the option to add you as a contact on the account, this will allow you to speak on your fathers behalf and you won't need to be with your father once this is done. If you are still with your father, please give the team a call on 0333 304 0191 or via webchat here and request for yourself to be added as an authorised contact. I hope the team can get this resolved for you both as quickly as possible.

[SLP37]

Hi Andy can you add an update to the thread on where Vodafone is at fixing this problem?  I will not call them because you just go around the houses!

[THG3000-IPv6]

Take your landline business to AA
https://www.aa.net.uk/voice-and-mobile/voip-information/
Like BB, their landline works perfect.

[Ripshod]

.... once the contract is over maybe, or lose the broadband. Also there's a lot better voip providers. 

[THG3000-IPv6]

If there are better ones, please share it with the community

[Ripshod]

I'm not here to advise which one to use, but Sipgate and The Number People spring to mind. I use the latter, but the former was also very good. 

[THG3000-IPv6]

Sipgate dont offer consumer service in the UK any more, (Brexit)? who knows .......

[Ripshod]

A lot of Germans can speak, write and read English these days. 

[THG3000-IPv6]

It's upsetting to read the post here
https://forum.vodafone.co.uk/t5/Landline/Porting-my-46-year-old-landline-number/td-p/2704973
46y ....................

[Ripshod]

As upsetting as it is it's becoming the norm for Vodafone - as it will for other providers.

I read that thread when it was fresh.