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Forum Posts

Transferring landline number when moving house

I moved house in October 2020 and contacted Vodafone to move my fibre broadband and landline number to my new address. On moving in the broadband was connected on the planned date and the landline had a dial tone, so all seemed well. Over the next 3 ...

Ludybear by 3: Seeker
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Port landline from Virginmedia.

Joined Vodafone from VM 15/12/20. Contract with VM expired 30/12/20. I asked to transfer my old landline number, which has been set up, when I dial out it comes up as my old number. However when dialling in it doesn't ring. Turns out my old number is...

Mouse10 by 2: Seeker
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  • 7 replies
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Re-joining Vodafone Broadband & home phone

I was with Vodafone Broadband before but I moved to TalkTalk which was a silly idea and I'm moving back to Vodafone with an activation date already given to me which is a few weeks away. Now what I would like to know is, Last time I got my telephone ...

Blocking scam calls on landline

I am trying to block scam calls on my landline. I was told must pay £2.50/monthly for call management. Cannot see how to block these calls supposedly from Bank, Amazon, and BT. So How do I block a number?

johnep34 by 2: Seeker
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RJ11 Plugs on Hub

Hello, Can anyone please tell me if I should use my BT wall socket or the RJ11 socket on the back of the Hub? 

ASASHAW3 by 2: Seeker
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Resolved! Landline not working for 2 months straight. Shocking!!!

Hello.  For the past 2 months my landline for my business has stopped working. No incoming or outgoing calls. 191 has been contacted many times and the operators from outside the UK repeatedly say it will take up to 48 hours for a BT Openreach engine...

Gigafast landline is outgoing only

I’ve finally (after 3 months and many hours of support) had my fttp installed. About 5mins after openreach left the broadband came up. So far so good.I had to get hold of the rj11 to phone connector myself (vf docs say the installer will supply one, ...

dredd by 3: Seeker
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Customer service

For everyone who is trying to contact an ACTUAL human being, you can get around all the automated stuff by calling 0333 3040 191, then, you choose landline, then after that, you should be put through to a customer advisor.