Unblock company website

[Southwood]

Hi.  Our website www.jetcraft.com and associated app appear to be blocked on the Vodafone network, there appears to be a MITM attack on the SSL cert from allot.com which looks to be the Israeli security company Vodafone uses for web filtering.  Could we please be whitelisted as there is no content for concern in any category.  Many thanks.

[johnpreston1846]

Tried that - no response

[Rachael]

Hi @johnpreston1846 

So we can get this sent to the correct team, is the site getting blocked on a mobile data or a broadband connection, or both? Do you know if the users are getting any error messages when they're trying to access your site? 
Also please can you confirm the website as well.

[johnpreston1846]

on vodafone germany network on sim connection only - not wifi.  Works fine in uk now that back here

[Rachael]

Hi @johnpreston1846 

Is the fault now working ok in the UK? or are you a Vodafone Germany User, and it was getting blocked in the UK. But all working now when you are back in Germany?

Please let us know if you need anymore help?