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16-09-2017 10:58 PM
I'm trying to sort out the fact that Vodafone have cocked up takng my data money yet again but when I enter the security code or press some other options I get a java error message similar to the following :-
www.vodafone.co.uk says:
java.lang.StackOverflowError
ADF_FACES-60097:FOr more information, please see the server's error log for an entry
beginning with ADF_FACES-60096:Server Exception during PPR, #172
so I can do nothing to sort out my account.
I've tried three different browsers - all give the same error message.
Any ideas, please?
17-09-2017 04:14 PM
Same issue here (so you are not alone).
@Vodafone, I've looked into the error message and you can find the support site here:
https://docs.oracle.com/cd/E17904_01/core.1111/e10113/chapter_adf_faces_messages.htm
The Key Entries:
ADF_FACES-60097: For more information, please see the server's error log for an entry beginning with: {0}
Level: 1
17-09-2017 06:25 PM
Thanks for the confirmation that it's not just me...
18-09-2017 02:15 PM
@amun and @Xantius - We can take a look into this for you.
Please send us your details by following the instructions in this private message.
18-09-2017 02:27 PM
@Gemma - thatnks for your private message, but it doesn't say what information you want from me, only how to submit it.
18-09-2017 03:09 PM
@amun have you clicked the word 'Here' in the Private message?
23-09-2017 05:20 PM
Yes, I did. The text starts "Click here and enter your information." but, as I said before, it doesn't say what information that you want. You already have all the information, as I posted the exact error message right at the start of the thread.
23-09-2017 05:57 PM
23-09-2017 06:57 PM
@Xantius
Oh for god's sake - it's a java error on a WIndows platform - nothing whatsoever to do with my phone.
I've sorted out the payment for the data side by calling a number, so I don't have time for all this nonsense.