I was having some issues with my modem/router THG-3000, so I did a factory reset. However, now there is no option to select the wireless channels in expert mode. I need to manually select my 5GHZ channel to achieve max speeds on my wireless.
Was this removed by a recent firmware update or is my router bugged?
I found a solution to change the channel! While the issue still does exist (and hopefully they fix it soon) when trying to change the channel in Expert Mode, if you have Vodafone App you cna change the channel for your Wi-Fi through that. I hav the iOS version of the app, and in that, if I go to Wi-Fi, then Advanced Settings I cna change the channel in there. Hope this helps!
Here are mine. My router is on 1 and 112 as you can see from the SSID screenshots but it doesn't show in the analyser. The GL-MT300M-V2-7cc is also mine used as a AP and has the same output strength as the Voda router, why the Voda didn't choose another channel I don't know.
I'm still suspicious your router isn't one of the 2 shown as the output strength doesn't seem strong enough.
Hi all, we've not have any confirmation that this been removed. Have you tried to process this through the MyVodafone app as @bigad1992 suggested? We're unable to go into account specifics over the forum but our social media team are available to help 24/7 🙂
What more confirmation do you need than the fact that nobody is able to change it with the current version of the app?
I feel treated like an idiot with these kind of replies by moderators/technicians/customer support. And I don't say this lightly. Looks like a strategy to stall the problem and not address it.
Does anyone know if the new 4.2.2 version (30 Sept) of the app has reinstated the option to change the Wi-fi channel? I've got the old version but don't want to update it & then have to roll back again.
