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Resolved! What hours does help line work?

Our broadband has not connected for several hours. Cityfibre in Poole. All the online checks say no fault found. I have been round in circles more than 6 times, ie check this check that reboot etc etc.  It always say chat with us. Then it says you ha...

Endless problems with "Super" Wifi

I now have 3 boosters and the router. They are just rubbish. Endlessly cutting out and going to flashing white. The range is hopeless. If there is anything in the way they can't cope, round a corner and 30 feet seems to be too much. Is anyone else ha...

jtp10000 by • 2: Seeker
  • 1962 Views
  • 3 replies
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BG smartsockets wont connect to wifi

dear sir have just got router from vodaphone and broadband , broadband all works fine but wont connect to BG smart sockets so my former smart home is no longer smart any help would be appreciated.Thanks

Gary29 by • 2: Seeker
  • 16288 Views
  • 13 replies
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THG3000

I've just had my Vodafone service activated (coming from BT) and have like many others found out how horrifically bad the THG3000 is. It's not just bad it's absolutely unusable. I have wireless AP's around my house and most things in my house are wir...

maser by • 2: Seeker
  • 1245 Views
  • 1 replies
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BG smart socket

has anyone managed to connect BG smartsocets to the THG3000 router, I carnt and neither could vodaphone technical they just appologised and said it appears to be not ther problem but my old router never had any problems its to do with this router any...

Gary29 by • 2: Seeker
  • 1567 Views
  • 2 replies
  • 0 thanks

Devices tab in app not working

Hi, We have just switched to Vodafone and am trying to get everything set up with device names etc, but in the app the devices don't show either on the option at the bottom next to Tobi or from the tile. If you select the bottom button it tries to lo...

copleyuk by • 3: Seeker
  • 4644 Views
  • 14 replies
  • 0 thanks

Pro II Broaband Woes.

I was just wondering if anyone managed to succefully order this new Pro II Broadband package .I have tried I vein for almost a week now Have had online chats lasting hours and numerous calls to WiFi Xperts and CS .Only to be told it's not available i...

Ja7Ja7R by • 4: Newbie
  • 2700 Views
  • 7 replies
  • 0 thanks
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