Hi there, We have been trying to cancel our contract for nearly 3 weeks with no success as your rude company keeps ignoring us and hanging up during the calls or chats. You have failed to provide internet to our address for 3 months now, but have st...
I just wanted to say how helpful Cheyenne was today! My upgrade for broadband had a few problems but nothing was too much for her to help me with! I hope this gets to her! Thank you for all your help and making it stress free!
Hi. I already have broadband for my laptop (I'm with Virgin Media). Most every time I try to find an alternative provider I'm limited to a broadband speed of 1-3Mb, which I'm not keen on. It appears that I can get a decent speed if I subscribe to a...
Whenever I load Chrome and it tried to navigate to my default home I am presented with an error loading page with the following URL in the address bar?http://vodafone.broadband/no-internet-connection-intercept.lp?url=www.google.co.uk/ Only ever h...
Hello all, so I have been with this company for broadband for a short period of time and sorry to be so blunt but the simple truth is that it is already the worst ISP I have ever encountered, I wont even go into the "engineer" they sent out and I wi...
The amount of error messages I have been getting trying to do simple stuff is just bonkers!Here is the latest...trying to Register for My Vodafone. Silly me,,,just signed up!Sorry, there seems to be a problemWe're working hard to fix the issue, so ...
Hi all,Newbie here, trying to get a booster socket to extend the range of my newly installed Gigacube, but long press, short press, stab! doesn’t make the wps function I see that in some cases it needs to be ‘toggled on’ how do I access the control p...
Please help! Order number: SBL-1000000614162809 11 Nov 2022 I asked to be upgraded from Pro Full Fibre 900 with Alexa to Pro II Full Fibre 900 so that I could get the the new 6E Ultra Hub and boosters. All the documents relate to Full Fibre 900, and ...
I have recently come to the end of my BT fibre contract and have ordered Fibre 2, but relieved the below text message: "Hello. We're sorry there's been a problem with your broadband and phone order. As per open reach, your order has been cancelled du...
I’ve recently upgraded my router from RT-AC86U never had a problem with these, now ASUS Zenwifi pro XT12..I’m using exactly same setup as before but I’m getting continuous disconnects on wan reloading with the Zens.. im on fttp 500 if that helps.. ...
