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Broadband app won't pair with router

I joined Vodafone on Friday and the app won't pair with my new router.  I've tried the app on 2 different iPhones and neither of them have VPN turned on.  On one of the phones I initially tried to pair using the QR code but that failed.  I then got t...

1/2 completed broadband installation

21st Feb: VF 1/2 installed on a new Gigafart service on Monday 21st. Due to the high wind they installed the house boxes inside and out but could not go up the pole to install/connect the cable from post to house. VF mailed me to say sorry and they w...

Gigafast pro xtra

December I ordered and had order confirmed pro xtra with Apple TV and frozen prices. When I chased up the delivery of the Apple TV, It turns out they changed this order to the pro.the only response I get from Vodafone (4.5 hours on chat!) is sorry we...

Resolved! Using access points with GigaCube

I have just switched to GigaCube from Virgin Fibre.My existing network contained a couple of routers configured as access points, but I have encountered some issues and would appreciate advice/help.While the access points seemed OK with devices conne...

internet cable

I was wondering what internet cable is supplied with the home broadband, and whether I can replace it through vodafone or need to replace through somewhere else. Thanks

Router THG 3000

This router has two usb ports that I thought I could use to add external hard drives to my network, but they dont seem to work. I had a "chat" with vodaphone and he said they should be used with a dongle in a more expensive package.??? I was then cut...

Resolved! Turning on Call Divert on Landline

My account activated on Monday. I have now spoken to five people and spent\wasted about 3 hours on the phone (most of it on hold when I should have been working) to Vodafone to try and get call divert activated and its still not working. When I try a...

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