Other broadband queries

Boosters greyed out on the app and will not connect to router.

I have 4 Super Wifi boosters, they were all connected at one stage but have recently dropped out bar one. They won't reconnect and appear greyed out on the app so I'm unable to delete and reinstall (at least I don't know how to). Nothing I do makes a...

Can't log into my account because I don't have a mobile phone

I've just switched to Vodafone, and when I try to log into my account the site asks for a number to send a verification code to. That's great and everything, except for the fact that I don't have (and don't want) a mobile phone. Given that, how am I ...

WPS doesn't work

Downloaded the vodafone broadband app to my mobile phone, then press WPS button on router to pair....nothing happens ! phone is Nokia G20

Super WiFi Plus Booster - Lots of questions

I recently joined Vodafone broadband and have a few questions about the WiFi Plus booster (with Alexa). Unfortunately it didn't come with a manual and I couldn't find one online anywhere.What is the functionality of the LAN port? Can I connect it to ...

Devices disconnecting regularly

I've noticed recently that some devices on wifi have been disconnecting from the BB hub on a regular basis. Here is part of the log. Date Time Log details Category06.12.201807:17:08User sucessfully logged in to UI from LANSystem06.12.201807:17:02Wi-F...

Unable to Change WI-FI Channels

Hi,My internet went live today and when I tried to configure the wi-fi I couldn't figure out how to change the channels. What I'm trying to do is optimise my network by disabling the 2.4GHz band and stick just to 5GHz, on a channel below 40 as my Rok...

Fttp from citycibre

Has anyone had an installation from City fibre? The broadband speed is great what I am concerned about is the cabling from the access point to the property. Between the access point and where the outside fibre box is now placed is a shared small gar...

Guest Wi-Fi 2.4Ghz

Using Vodafone router with guest Wi-Fi is it dual band and is it possible to set the guest to 2.4Ghz to support thermostats that are restricted to 2.4Ghz

THG3000 - Extra Side USb Port - Anyone tried a second usb hard drive on it?

Just noticed on youtube that you can remove the side panel on the THG3000 router to reveal a shiny new USB3.0 Port - anyone tried to use it for other devices other than the modem/mobile plugin that is supposed to fit so you can have more than one har...

Stack level parental controls

Is it possible to extend the content controls available for broadband in MyVodafone to enable a total nighttime curfew on access to the internet? It currently allows timed content filters but can you add an option for a total internet blackout? The p...

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Forum Posts

Boosters greyed out on the app and will not connect to router.

Can't log into my account because I don't have a mobile phone

WPS doesn't work

Super WiFi Plus Booster - Lots of questions

Devices disconnecting regularly

Unable to Change WI-FI Channels

Fttp from citycibre

Guest Wi-Fi 2.4Ghz

THG3000 - Extra Side USb Port - Anyone tried a second usb hard drive on it?

Stack level parental controls

Connecting 2.4Ghz switches and lamps to Pro Fibre

Multicast Question....

Vodafone Kabel Internet

Boosters and app

Recovery Website Incorrectly Blocked as 18+

Sorry there seams to be a problem.

Pro II 1.8 Gbps package available to neighbours bu...

change Secondary Wi-Fi to 5ghz only

Address not Listed - Can I Get Broadband?

Strange system errors