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Moving home, being charged double

So I moved house in June. Vodafone promised to sort out a Home Move package and duly connected me at my new home.   Got cut off from the Internet in July, they said I owed money, so paid up.  Then had a message saying next payment due. Looked at bill...

Dempo by 2: Seeker
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Draytek Vigor 130 and gigafast?

We've got Gigafast and the VCNT-I vodafone hub. Wifi is pretty rubbish and we're looking to replace with something better. I'm only a tech novice so not 100% sure what we're looking at although it seems sensible to buy a separate modem and router to ...

Not received the Amazon Tech Pack

Hello Vodafone,I was expecting the free Amazon Tech pack after upgrading my home broad band. So far it hasn't arrived and I cant find the text messages confirming the new upgrade.Can you help? Cheers.John

Authentic email address?

Trying to get gigafast installed.Apparently my address is showing as incorrect and has blocked the order from going through. I have been told to update my address via the royal mail and notify this email address: royalmailaddressqueries @ help.vodafo...