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FTTP install/upgrade

Good evening  I'm trying to place an order/upgrade to full fibre however it's not showing as an option when I put my address details in. When I do the same search on BT, Plusnet, EE etc they all say it is available.   Is there anything that can be do...

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Wi-Fi extender

I hope that someone can help, Vodafone Broadband App is not working and I am trying to connect a Vodafone wi-fi extender to the hub. I already have managed to connect an AP wi-fi extender and it works fine for static devices like TV's .Vodafone fast ...

Full Fibre 500 setup

Hello,I moved to a new flat, and i have the openreach ont and a socket next to it with a diferent plug than the normal rj45.I have have the same plug on the top floor next where the tv going to be.My question is, how do i do the connections so i can ...

Rissol71 by 3: Seeker
  • 4916 Views
  • 26 replies
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Apple TV connection to broadband

Since my new broadband installation with Vodafone, I’ve not been able to connect any of my Apple TVs. Strangely, I follow the instructions but it does not allow me to put in a password - just does a double click. Very frustrating 

Fibre Broadband wifi dropping out intermittently

I have 500mbs fibre to my door. I have a Vodafone router with two boosters.The WiFi is dropping out intermittently. As many things rely on WiFi this is very disruptive. Especially things that are streaming and constantly connected like children’s onl...

Kam1699 by 1: Seeker
  • 2011 Views
  • 2 replies
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Resolved! 1st Floor install in rain

Hi everyone,I've recently taken out Vodafone 900 fibre package and have Cityfibre (not sure if it's cityfibre themselves or Kelly communications - all my SMS have been from cityfibre not had anything from Kelly as of yet) coming to install on the 20t...

Problems getting VOIP to work

I was moved to VOIP/Digital Voice several weeks ago but it's not working for incoming calls - I have tried 3 different handsets and all have the same problem: even when plugged in to the router using the adapter (and giving a dial tone), none of them...

Static Ip Address for home broadband

I'm looking to see if Vodafone provide static ap addresses for home broadband.If this is possible, how can I order, as the app doesn't offer this?Also, if it can, does the broadband router all for port forwarding to either a DMZ address or separate n...