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Keep having to reconnect devices

Hey everyone,New to Vodafone and the forum and looking for a bit of help please. We’ve been with Vodafone a month or so on the Full Fibre 500 package, speeds are great but having connection issues with a few devices. We have two MacBook laptops, one ...

Resolved! First month billing confusion

Hi, New vodafone broadband customer here and I am a little confused with how the first billing works even after reading the article from the website on it.I am on the Fibre 2 package for 22pounds (sim contract discounted). I am on direct debit and is...

JPag14 by • 4: Newbie
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  • 3 replies
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Resolved! 5G Home Broadband

Is it true that I can have 5G home broadband just by switching mode on my router as advisor told me?  I thought I had to have a Huawei cube router thing.  

dagroses by • 3: Seeker
  • 8674 Views
  • 14 replies
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External Broadband Cable Protector

Hi, the small cover that protects the Vodafone broadband cable coming from street pavement to my garden has been damaged and the cable is now exposed to rain, animals etc. How can I get a replacement please?

ASloane by • 3: Seeker
  • 1113 Views
  • 3 replies
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Hard credit check

I took new business broadband fibre 2 contract on 2 aug. And they did hard search on me. Which drop my credit score by 100 point. And then sargam call me from Vodafone to offer a better deal. On 10 aug 2023 to 50% for first year and regular price for...

Maybe allow email address as login

Vodafone sent me a good upgrade dealTried to login to accept the dealCan't remember my "username"? who does?To get your "username" you have to add your phone number. Since moving to VF our digital phones don't work so we don't have a landline, or num...

Vodafone

Vodafone wrote my name and email address wrong when setting up my broadband over the phone. With "W" written as "uu" and email missing numbers. This meant when changing my address when moving house nobody could find my account, I also had no account ...

Tommehbw by • 1: Seeker
  • 849 Views
  • 1 replies
  • 0 thanks
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