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Cancel broadband

I switched to another broadband provider & Vodafone keep sending me bills.the new provider told me that my Vodafone contract would be cancelled when I switched but this doesn’t seem to be the case.I emailed Vodafone to advise of the switch but they w...

Static IP issues

My home has recently started using Vodafone FTTC but the relative who ordered it did not apply for a static IP as I had requested.Having examined the supplied THG3000G router it only appeared capable of using a very few DDNS resources. In particular ...

billing issue

24-month contract on broadband open the appgoto billing the billing only shows the last 12 months' bill  so if you are 18 months into your contract how do you look back at bill 1,2,3,4,5 and 6 because the billing only shows the last 12 bills? 

gipjon by • 16: Advanced member
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  • 3 replies
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are all of these comments below true for 2023

I have a few questions for Vodafone are all of these comments below true for 2023LadBible is going to be running Vodafone’s Voxi social media channel.Vodafone is closing the UK social media team and moving it to India in mid-2023 The VOXI For Now soc...

gipjon by • 16: Advanced member
  • 3043 Views
  • 8 replies
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Resolved! Unanswered call charges ?

Hello, I have home phone over direct fibre.If i make a call that isn't picked up ( answered ) at the other end is there a charge for the time I am on the unansrered call ?

wirren by • 2: Seeker
  • 4641 Views
  • 11 replies
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Change FTTH installation

Hello,A technician came to my home weeks ago to install FFTH. He finished the installation using a route for the cable that we didn't want and he left the property before my partner was able to say anything.Since then, I have been contacting Vodafone...

Raul by • 2: Seeker
  • 1100 Views
  • 3 replies
  • 0 thanks

Swann Security CCTV

Hi Just migrated from BT to Vodafone with full fibre installed. I have a Swann Security Set-up (SWDVK-845804V-UK) and been using on BT for over 18 months no problem and the system itself works perfectly. The router/modem needed to be located away fro...

cuffy by • 2: Seeker
  • 1452 Views
  • 4 replies
  • 0 thanks

MIFI router speed issues

I just got a new data only sim for a mobile Wi-Fi device, to tide me over until I get my broadband up and running at my new place, it’s not been 24 hours yet, but I can connect already-however the speed on speed test is insanely slow- under 1mbps-doe...

11lora by • 2: Seeker
  • 954 Views
  • 1 replies
  • 0 thanks
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