A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi i have a £5.00 big value bundle, however there is a call i want to dispute which was charged on 27.10.20 just for 1 second at a cost of 46p? i do not recognise this call and it has not been dialled by me, the call is to 448727370000, how could thi...
Hi! I wanted to top up my Vodafone account (15£) but the website would show an error 500, RC45C0 - [Error ref 1w0]. I tried three times but it would end up like that with no money being sent to my balance. However, I was charged every time, 45£ in to...
Hi, I topped up my credit by 20 GBP on November 3rd to make sure my "Big value bundle", which ends on November 18th, can continue. I expected that my "Big value bundle" would be automatically renewed if there was sufficient balance. However, I do not...
This is driving me mad- I only want to buy a phone! I get to the submit order page after payment, which goes through and I get this message:"Please try again: hopefully everything is working now, but if you still experience problems, please call our ...
Hi I've tried to top up my pay as you go credit over the last few days and kept getting an error message after paying saying that it can't complete the request. It looks like others have experienced this issue. I didn't think to check my bank account...
I've been getting these error messages when trying to top up or manage my card details ...MANAGE CARD: Sorry, there seems to be a problem We're working hard to fix the issue, so please try again later.: 500, FMW_0_0001 - [Error ref 1w0]PAYMENT: Sor...
Since buying a Big Value Bundle I am seeing minutes build up beside texts after each text sent. Why is this?
Having data download problems with PAYG so -ordered a new bundle - lowest onenew Sim has arrivedwant to keep current mob numberwary of changing over straightaway and losing Sim info and current mob numberoral comms are a problem ! Chat line on PC no...
I was with Vodafone and used the online account.I left Vodafone, but have now returned.When i log in online it says my account is not active.How do I get my account to be active again - I do have a working Vodafone sim.TOBI is useless. There are no a...
I have a A21s which takes 2 sims, one is my pay monthly contract and the other is a pay as you go I use to text customers when there PC is ready. I received a replacement sim for the PAYG as it was one i cut down to fit (nano) but how do i activate i...
