A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Dear Vodafone, I have ordered SIM card from Vodafone [Removed] ( Sim number [Removed]) and I received it I did top up on it, then I several days used it then I transferred my old number ([Removed]) to that Vodafone SIM card with pac code. Then, vod...
My daughter receives a message to dial *#1345# when she dials 2345 to top up with a voucher. it gives no option apart from this and then cuts off. When you put in *#1345# it advises to ring 1345 (which the phone says is an invalid number)?can anyone ...
I've just bought a Pay as you go SIM card. Downloaded the application and tried to do a Top Up with one of the offers (£5). The payment was successfully but the offer wasn't activated. What should I do next? I'm not able to receive/make phone calls.
hi guys not recieveing calls or texts on my PAYG sim, can someone please check it out and see what the problem is number is - 0737........ topped up by 10 gbp this morning mobile data is working on it fine
I purchased a payg sim for my sisters new phone locally, on the packaging it said had 3gb of data (a guess I cannot remember), 250 minutes and unlimited text.Having not used payg I assumed you just put it in the phone and it would work, not so, it ha...
Hi everyone, I recently migrated from contract to PAYG. 4G worked perfectly on contract but now I'm locked onto H+ with terrible speeds. I've tried every combination of APN settings and spent an hour on online chat with an agent who assures me 4G is ...
On the 1st of August I used my points for a power bank confirmation text said item should be dispatched in 2 to 3 days, no sign of item and it impossible to get hold of customer service.
We have a bit of a problem here - concerning both our Vodafone accounts. We are currently residing in Australia due to the situation with Covid-19, so we decided to switch our Pay Monthly accounts to PAYG for the duration, with the intention to switc...
Hello, Is there any issue with purchasing a PAYG phone, but putting my current SIM card in the new phone, and simply disposing of the SIM card that comes with the PAYG phone? Obviously I'd rather not spend the extra £10 if I don't need to but I don't...
I have just bought a moble phone (TTfone Mercury with £20 vodafone credits). I can make calls but cannot receive them. I appreciate that this topic is covered by posts on this forum and I have done everything I can think of but the problem is still...
