Vodafone Live Chat

[RLUK]

Can someone explain why live chat NEVER works?

How frustrating!

[BandOfBrothers · Accepted solution]

Hi,

It only connects if a person is in the Uk. 

Try navigating to the Vodafone Online Shop and choose a highend smartphone which can invoke the chat window. 

[mrscfrr]

i'm haveing the same problem no link appearing ?

[BandOfBrothers]

Try

Live Chat Engagement Window.

[mrscfrr]

worked perfectly thank you

[BandOfBrothers]

My pleasure. 

[Nicki29]

Hi I was wondering why my phone has been restricted when I'm paying the £489 on the 22 off November 

[BandOfBrothers]

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@Nicki29 wrote:

Hi I was wondering why my phone has been restricted when I'm paying the £489 on the 22 off November 

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@Nicki29 

As account access isn't available via this forum anymore I would suggest to use Live Chat or call Vodafone via the options in contact-us  or contact the Vodafone Social Media Teams via Contact-us-for-account-specific-queries .and they'll help you.

[BrianRevill]

I am seeking reasins that when I bouhght a new phne my £10 top up was put onto a internet connection costiong me £2:00 per day

[Alex]

@BrianRevill I'm not 100% sure what Pay as you go package you're referring to. Would you be able to provide us some further detail?