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Vodafone Live Chat

RLUK
2: Seeker
2: Seeker

Can someone explain why live chat NEVER works?

 

How frustrating!

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

It only connects if a person is in the Uk. 

 

Try navigating to the Vodafone Online Shop and choose a highend smartphone which can invoke the chat window. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

View solution in original position

13 REPLIES 13

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

It only connects if a person is in the Uk. 

 

Try navigating to the Vodafone Online Shop and choose a highend smartphone which can invoke the chat window. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

i'm haveing the same problem no link appearing ?

BandOfBrothers
17: Community Champion
17: Community Champion

Try

 

Live Chat Engagement Window.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

worked perfectly thank you

BandOfBrothers
17: Community Champion
17: Community Champion

My pleasure. 

 

:Smiling:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Hi I was wondering why my phone has been restricted when I'm paying the £489 on the 22 off November 

BandOfBrothers
17: Community Champion
17: Community Champion

@Nicki29 wrote:

Hi I was wondering why my phone has been restricted when I'm paying the £489 on the 22 off November 


@Nicki29 

 

As account access isn't available via this forum anymore I would suggest to use Live Chat or call Vodafone via the options in contact-us  or contact the Vodafone Social Media Teams via Contact-us-for-account-specific-queries .and they'll help you.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

I am seeking reasins that when I bouhght a new phne my £10 top up was put onto a internet connection costiong me £2:00 per day

Alex
Moderator (Retired)
Moderator (Retired)

@BrianRevill I'm not 100% sure what Pay as you go package you're referring to. Would you be able to provide us some further detail?