A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have tried and tried to connect to the live chat, at least 3 times a day (at different times) for the last week and have been given the exact same message every time; "All agents are busy." And that I'll be added to the queue as soon as there's ava...
hello, i have been unable to log into my account for about 3 months now, i get this errorSorry An unexpected error occurred when trying to log you in. Please wait a moment then try againi have called vodafone many times to try and fix it, each time m...
After failing to get through to anyone due to ques being so long I finally got through to someone at 9:30PM but by this time it was too late to get my upgrade sent to my address the following day, as I need this before I go away are you still able to...
My pac code is due to start next week I need it to start now my sim has no service until the 27thSept
Hi, I am currently looking to upgrade my phone, I have been with vodaphone for quite a few years now, they are not offering me a new deal as my current contract is up. I have found a new deal via car phone warehouse also vodaphone. So I contacted tod...
I am trying for more than 1 month now to get help from Vodafone and I got to a point where I have requested several times during my phone calls with customer service for the DEADLOCK LETTER, seems that all departments they do not know what a Deadlock...
I'm a new customer to Vodafone and I've just looked at my first bill and it's double what I expected!I've already seen that this dirty trick is pulled on every new customer as it seems we are all changed for a month in advance.If I am charged a month...
Could a member of the credit file team please get in touch so I can pay the outstanding and resolve this matter.
I am a little confused about the data speeds from Vodafone. Ive seen some saying unlimited, some saying 10mbps and some 2mbps but I just want to get a normal 25gb sim and there is no speed cap mentioned for that one so is it unlimited speed at https:...
Hi, I'm looking to use the trade in tool but wandering what the rules are with trading in a phone that has had the glass replaced on the back of the phone? The phone has had the back of the phones glass cover replaced as it had previously cracked. Th...
