A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi, I'm moving from contract to PAYG in July, but I just got a worrying text message. It says: >Hello. We're very sorry to hear you're planning on leaving us. As requested, we'll disconnect the number 44XXXXXXXXXXX on 12/Jul/2019 00:00:00 and text a ...
Hi I left Vodafone in 2020 April/may. My account is still showing active on my credit report I’ve contacted Vodafone before in April 2022 and they said it’s closed why is it still reporting open?
Hi, after looking at other posts I believe I need to contact the credit team, as I still have an open Vodafone Pay Monthly account on my credit file despite having closed this account nearly a year ago. Please can you assist,Thanks,Harry
I cannot connect my Apple Watch SE to my phone. The process via the watch app on my phone says the process could take 24hrs and they will let me know when it’s done. I have been trying over and over for 2 weeks.
Hello, would very much appreciate if anyone has had a similar situation and what you did about it. I set up an account last July and ordered a pay monthly sim-only plan for my son and also paid the additional cost for having it linked to his apple w...
I have two sim only contracts with Vodafone . I would like to transfer 1 of my mobile numbers . So I only have 1 number and 1 contract. The number I want to transfer and keep has only 3 month left on SIM only contract . I understand I will have to pa...
My 18 month sim only contract is ending next month, but new and existing sim only offers are crap. I have 5 other £10 monthly sims on my account what happens to these if I leave Voda as I am the main account holder with additional sims added? Tried t...
Why do Vodafone assume I have a credit card to verify my age?They already have my date of birth on record and I've been a customer for over 20 years.
I have found a default on my credit file for failed payments to Vodafone since July 2020. I have No Account, No Reference, No Emails, No DD agreements, No Credit Agreement. So have no idea why Vodafone have been entering a default against me each m...
Bit disappointed with Vodafone as of late. Launched 5G by proudly proclaiming "5G in more places". Looked great until you saw that they were claiming the 5G roll out of Vodafone ES, Vodafone DE, Vodafone IE and Vodafone IT as their own but never mind...
