A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi, I have a current 2 year pay monthly contract with vodafone which expires today. Last week I bought a 'new contract' not upgraded, with carphone warehouse. My current network is vodafone and my new contract will be vodafone. Do i need a PAC code t...
The website I get to track my order doesn’t work
Got on to chat today becuase can't login, haven't got a mobile and they speak to fast on landline for me to understand the code so need it sent by e-mail. 7 times I told him I don't have a mobile, 7 times he said you need to update your mobile. Got s...
HelloOkay my order is stuck apparently and that is why it's not been dispatched from the warehouse and they need someone to do it manually from a special team. I need someone from Vodafone to help me ?? Can you send me a link so I can private message...
Not that this is relevant but, I've been a Vodafone customer ever since I had my first Nokia, way back in 1999 and generally, 191 has sucked, occasionally they have been good though.However, I am due an upgrade, online stock confirms delivery in 4-6 ...
I have started the process of porting my number from BT to Vodafone. Can I continue to use my BT sim/number until the process is complete?
I bought a Vodafone plan in the Black Friday sales through Fonehouse. The plan I bought was 150gb a month of data, but the plan they've put me on is 50gb. I've tried calling, they keep saying they can't answer my call. None of the online stuff is ver...
I need to re-collect historical backup documentation to support expenses paid for HMRC purposes. I can see previous Vodafone bills up to Jan 2021 in the online account only. Is there a way to get a copy/download bills going back prior to 2021?I have ...
As the title really, do they still insist on the software having a vodafone splash screen and pre-loading a load of pony software? Asking as I've not had a handset direct from vodafone for a number of years. I know apple don't let service providers '...
Hi Vodafone, I had a contract last year that was meant to end November, I got an email saying "sorry you're leaving us" which was followed 23 days later by an email saying "We're delighted you're staying with us" i had, at no point, asked to join bac...
