A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I am due for a upgrade, but I am having so much problem with Vodafone customer service. All phone companies have changed Thier phones to Air Time charge and phone charge, I understand that, but what I don't understand is why, after being a customer f...
Hello, I'm having hard times with Vodafone, maybe there's some at least half competent person on the forums as neither live chat nor 191 seems to help. I'm currently working for an employer that is registered for VA scheme. The full story:Excited ab...
Hi there, I apologise if this is in the wrong section, but it's related to an iPhone 13 mini purchase, so thought this was probably the best place. I'm currently in a situation where my phone has given up, I'm in need of a new phone and I've narrowed...
Does anyone know why I am being charged an out of contract fee for sharing one of my contacts to someone
1 hour 50 minutes. Who says customer service is dead? Direct debit cancelled. Bet I'll get a call every day now!
Hi, I am wondering if Vodafone give the option of buying out the remaining months of my contract with O2 to switch over to Vodafone services. I am interested in the new Google Pixel 6, but currently on a contract with O2, whom I have not been impress...
Where is my final bill? Why hasn't it been posted yet?
I am a student living abroad for the year in Europe, can I still use my Vodafone contract (this contract is meant to be for 3 years and I only got it in July). Or, do I have to get a new sim from Belgium?
A few weeks ago I applied for a contract all went through signed the contract etc. A day later contacted by fraud team to say they need documents no problem. I assume because recently moved and autocorrect had spelt my name Harry instead of Henry. pr...
Hi, I recently upgraded my contract to an iPhone 12 pro max and as part of that I got a £15 a month discount for trading in my old device. I completed the necessary checks via the Vodafone app and it got approved but I still haven't received my trade...
