Esim
Is it possible to change the Basics Sim to an Esim?Not sure if the Basics Plan counts as a Pay monthly plan
Pay monthly
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Forum Posts
Data plan is not working
Hi! I just recently avail a mobile device plan 2 days ago (iphone 13). The phone was successfully delivered but my number hasn’t been transferred to vodafone. It was set on October 14 but until now, I have no network at all. So basically, I can’t use...
PAC code charge
Just moved away from Vodafone and noticed a £54.98 purchase fee was added to my account. On querying this I've been advised this is the administration charge for porting away my number. Can someone confirm this is correct as I can't find any referenc...
Sim not activated after 36 hrs
Got a new pay monthly plan from fonehouse 2 days back.Got information from bank that direct debit from vodafone has been linked to my account. But sim not activated even after 36 hrs (after inserting it in the mobile.order was even earlier-48 hrs.Con...
Vodafone won't give me proof of purchase although I've purchased through them.
Hello, I recently purchased a smart watch on pay monthly on top of my current phone deal. Needed proof of purchase for a voucher from Samsung. I filled in the form from Vodafone to which they replied to me saying it was purchased from another retaile...
Anyone know how to get through to these clowns?
All I need to do is get my money back which they should not have taken.Story so far....Cancelled a SIM only contract when found you cannot port your number within Vodafone, and they wanted to triple my bill for the pleasure of being a loyal customer!...
CCJ
I took a monthly mobile phone contract out in 2014 and ended it in 2019 with a perfect payment history. I was posting my number across to EE due to signal issues where I had moved to. I was told at the time that I had nothing to pay and have been una...
Voicemail not fully working...
Hello,All the family members, including myself have noticed that Voicemail is not properly working.People can leave a message, but none of us are being notified in the usual way that we have a voicemail message. All we do get is obviously a missed ca...
Global roaming plus
I have noticed a change on the number of countries from 85 to 83 can anyone advice please ?
Insurance
I'm trying to find out if I have accidental damage insurance for my mobile. If so where can I find info about it. I've cracked the screen and have been quoted £70 locally to have it replaced.
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