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Forum Posts

Cancelling a sim only contract

If you cancel a sim only contract  within 14 days do you have to return the sim?the reason I ask is because I placed two separate orders for the same sim only package and have now decided only to keep one  however I have received two separate sims on...

BSF74 by 2: Seeker
  • 20527 Views
  • 3 replies
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Spend manager and general question about future bill estimate

Hi new member here, I’m in the process of switching from Vodafone pay as you go to pay monthly unlimited data texts and  mins, @ £13pm for 6 months then £26 thereafter and  have set the spend manager to £10 but on my future bill for December (haven’t...

BSF74 by 2: Seeker
  • 1274 Views
  • 1 replies
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Debt Collection Letter

I have received a letter from Vodafone dated 11.11.21 advising me that an amount totalling £147.00 made up of £76.00 for a handset and £71.00 arrears has been handed over to a Debt Collection Agency - CCS Collect I have not been a customer of Vodafon...

TFO1 by 2: Seeker
  • 5640 Views
  • 2 replies
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Change of Account Numbers

Until September 2021, I had a PAYG  account with Vodafone. When I decided to upgrade to a Pay Monthly Account.  I ended up getting the Unlimited Airtime, which suits my purposes.When I got my New Phone, I elected to keep my old phone number from my P...

How does Advantage work now?

Hello all, Seeing how Vodafone have changed their pricing structure I.e. handsets are now priced separately to the airtime/sim contract how does the advantage scheme work? I'm an existing customer and due to upgrade so I would like to know whether th...

Nmnr by 2: Seeker
  • 3607 Views
  • 4 replies
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Additional line deal for my partner

Hey guys. I have got a quick question for you all. I am thinking on taking additional line deal. The one that is £10 for 100Gb and that would be used by my partner. When I take it, can she then setup her own Vodafone account so she could manage it on...

GregiiPi by 3: Seeker
  • 3595 Views
  • 4 replies
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Porting problem

I have just moved my number over to Vodafone. I can call and text from my new handset which shows my ported number however if anyone calls me it goes to my old handset with my previous provider. So I can’t receive calls on Vodafone. It’s almost as if...

Pitcaig by 2: Seeker
  • 1926 Views
  • 3 replies
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Advantage + Flexi Upgrade

I'm trying to upgrade my contract early on a flexi upgrade. When I try to add my advantage code it won't allow it and says I can only use one discount. There is no other discount applied to the plan. If I use the discount code as if I were taking out...

Transferred wrong number to old number

I will be ringing Vodafone when lines are open, however wanted options or possible solutions in the meantime.  The family have all changed phones/plans, so we received 3 phones and 3 sims today. They were supposed to have the same numbers, but we've ...

AlexDRIA by 2: Seeker
  • 1940 Views
  • 1 replies
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