Back to Help and Support
Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Porting from Virgin to Vodafone Failed

I was ported from Virgin to Vodafone (on closure of Virgin) in Nov 2023, and since then I have not been able to receive SMS messages other than vodafone to vodafone numbers. The more important problem as a disabled person is that I cannot receive One...

joesture by • 2: Seeker
  • 525 Views
  • 1 replies
  • 0 thanks

Account in arrears, despite being paid.

Hi. I did finish my contract with Vodafone and moved to O2 in December 2023.I didn’t receive a last bill and now my account has been put in arrears. I paid the last bill on the 21st February after a debt collection company sent me 5 letters saying I ...

Vodafone contract phones

Hi there was wondering if anyone knew if i bought one of vodafones phones on their monthly contract with their "Airtime" plan will i still be able to use my current sim card (voxi)

tylera31 by • 2: Seeker
  • 382 Views
  • 1 replies
  • 0 thanks

Billing

How do I get an other used bill for last few mths

Unpaid bill text despite direct debit.

This is a heads up for anyone else who gets the same message. I received a text message from Vodafone today telling me that I was late paying a bill. As the account is paid by direct debit from a well funded account and has been for some time I was a...

Why won’t Vodafone blacklist my daughter’s stolen phone?

Hi, my daughter had her phone stolen in Barcelona on 11th February 2024. She gave Vodafone all the details the next day including her IMEI number and the police report reference number. She asked them to blacklist the phone but after all these weeks ...

Eileen65 by • 2: Seeker
  • 1386 Views
  • 7 replies
  • 0 thanks

Bills for my whole contract history

Hi, Trying to gain access to bills for the entirety of my contract history. Normal profile is limited to the last 12 months.  Is there an easy way to achieve it? Thanks.

Data failed to load

Why have I been charged when I did not make any calls, txt  or anything 

Vilas by • 2: Seeker
  • 644 Views
  • 3 replies
  • 0 thanks

Resolved! Roaming Charges

I'm roaming in New Zealand, without inclusive roaming, where there is a charge of £6.85/day if I make a phone call or send a text. Receiving a text is free. I also pay to recieve calls.  But what happens if I don't answer a call, or decline a call, o...

colingu by • 2: Seeker
  • 2354 Views
  • 3 replies
  • 0 thanks
Labels
Top Thanked this week
View all