We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Hi all,I will be travelling to Singapore.I have a Pay Monthly contract.I bought my plan in November 2022.I will turn data roaming OFF throughout my trip (via my device).I will NOT be using my phone to make any calls, send any SMS nor use any data.How...
I'm at my wits end with this! I have spoken to numerous people from Vodafone who will "Help me" with my issue and get no result. I've submitted a formal complaint and after 3 weeks of back and forth, I've now been told: "There is nothing more we can ...
I took a contract out in July this year for an iPhone 14. However I can’t get on with the phone and thinking of selling it but keeping the sim and obviously continue to pay the monthly amount. Can I put my sim that I got with the iPhone 14 into anoth...
Can anyone help. I had a debt collection agency called CCS collect confirm that I had made a settlement on my Vodafone account and that I would not be chased for the remaining balance and that it would be written off. One year later I checked my cred...
First I'm advised I cannot upgrade as it will exceed my device limit, then I'm told it would exceed my monthly account limit. Both reasons are fabrications. I've been a vodafone customer for 10+ years, never defaulted, always paid on time now I'm den...
This seems to be a common issue. My 24 month Entertainment ran for a single month and then stopped working. After many attempts to get this resolved it's not looking promising. It seems likely that this issue is only for people who are renewing a co...
hello, Ive been with Vodafone for well over 10 years but my latest contract I’ve had for around a year with payments taken monthly. I signed into my bank the other day and saw a new payment called VODAFONE LTDDEVICE which came out in October but it’...
Hi, iam a new customer to pay monthly (was on pay as you go) and within my first month I believe I have been charged twice? iam confused could a advisor check this for me thankssee screenshot
hi, there is a a lot of help pages on Vodafone on how setup once number connectivity plan on once number. but what I'm looking for is correct procedure on what do with with Apple Watch connectivity plan if I need to put the Apple Watch to factory s...
Hi All, I left Vodafone some time ago and have been considering coming back.What’s done it for me with EE is the fact the coverage checker says I have perfect coverage at home, I don’t. Works perfectly well with WiFi calling but when I step out of th...
