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Forum Posts

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Resolved! Am I wanting too much? Technical issue caused further problems

Hi all,I recently had a Vodafone complaint closed in relation to my monthly plans.Long story short there was a technical issue from Vodafones side which caused my account to reflect as not paying bills on time. I saw this in time and questioned it, t...

joecohs by • 3: Seeker
  • 2164 Views
  • 3 replies
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Vodafone lost my mobile no. after porting PAC code

Hi Over a week ago I changed network provider from EE to Vodafone. On Monday  8/4/24  My PAC code had ported and my phone worked perfectly on my old number.  Cutting a long story short on the Wednesday my phone started getting random texts and phone ...

Eleni by • 3: Seeker
  • 1141 Views
  • 3 replies
  • 0 thanks

Failed number port

I am absolutely livid about the complete mess surrounding the porting of my LYCAMOBILE number to Vodafone. Despite assurances that the process would be completed last week Tuesday , April 09 , 2024, my phone is still useless today, on week later. I'v...

MaggieN by • 2: Seeker
  • 810 Views
  • 3 replies
  • 0 thanks

Moving from Vodafone to another Vodafone provider

We have two mobiles on monthly contract with Vodafone. Both are out of contract now and the price hikes are substantial for renewal.  I have been with them for about twenty years but as the discounts offered after calling them are not that great I ha...

Number not working after porting

Hello @Vodafone teamMy number has been ported yesterday from Lebara, but it is still not working. I contacted the technical service, online chat so many times, followed their instructions but nothing works. I do not have access to data, cannot make o...

MelSee by • 2: Seeker
  • 590 Views
  • 1 replies
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Resolved! 2 weeks no activation

I was due to be switched from O2 to Vodafone on 2nd April via PAC code, I chose the ESIM option for my new phone. After 24hrs I got nothing so I messaged Vodafone and they told me to wait another 24hrs, so I did, still noting.They then opened a dispu...

Waiting for a disconnect-reconnect

I upgraded my iphone on Thursday, and everything seemed to transfer through e-sim, except I could receive telephone calls. Went to my local Vodafone store, who kept my phone for about 3 hours, trying to change the SIM card, reloading e-sim( basically...

Trade in not received?

I took advantage of a trade in offer when I upgraded my phone. Rather than sending it off in the post, as I live close to a Vodafone shop, i decided to hand it in there. They took it off me and I had a text message to say they took it off me. That wa...

Buying the 15 day europe additional roaming while not in the UK

Hi,I have a UK Sim but am currently living short term in Germany. I have now exceeded the 25G of data limit for EU roaming and would like to buy more. Online it says to text 40506 with 15DAYEUROPE to do this but when I tried it returned vodafone erro...

et454 by • 2: Seeker
  • 1833 Views
  • 2 replies
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