Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Sim not provisioned

Hello. I received my work sim and phone (Samsung A13) last week and it just says SIM1 not provisioned. Any help please? 

upgrade

I am getting better deals for Vodafone contracts from third parties then direct from vodaphone, how does this work? Also when I try and check if I can upgrade I get refusal from  the 3 different third party websites. I am not tied into any contract w...

leo450 by 2: Seeker
  • 1249 Views
  • 3 replies
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Credi report error

I left vodafone 12 months or so ago and noticed an 'unpaid' charge from them on my credit file. I've since called and paid the £25 balance but my credit file still hasn't been updated by them and its been months. I'm about to lose my house over this ...

8 Day Pass - Are those days consecutive?

Can anyone help with the below?:Does the 8 day roaming pass work consecutively or is this any 8 days? Vodafone customer services are telling me it's any 8 days.If it is any 8 days (non-consecutive), do those 8 days last for a certain period of time l...

Rob2020 by 2: Seeker
  • 1018 Views
  • 1 replies
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Bill monthly saving following trade in

I am receiving a montly saving for a new Evo plan following trade in. This makes my bill -£7.90 each month, meaning that I am in credit each month.There is no info on what happens to this credit each month. I presumed I would recieve it back to my ba...

Old account billing/default Issue

i have an issue with a Default from vodafone that has falgged up on a Security Vetting check for a job application, this is for an old account/bill that i was never able to resolve despite various calls with vodfone etc, no attempt to recover the deb...

Upgrading through 3rd party

Hi.I have 6 contracts with vodafone in total. 3 i got direct from vodafone so there are 2 separate monthly payments on my account, and the other 3 i got from 3rd parties there is just 1 monthly payment. If i understand correctly if i upgrade through ...

afgzee by 3: Seeker
  • 1800 Views
  • 4 replies
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Porting Nightmare

My boss had signal issues with EE and I recommended he move to Vodafone as I have a personal account and get good signal. Biggest mistake of my life! I set up a business account and ordered a pay monthly sim. When it arrived I went online to port his...

Knuttyju by 2: Seeker
  • 982 Views
  • 3 replies
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New contract

Hi,I have a contract phone with Vodafone and I've taken out another contract today for my daughter. In one of the emails from Vodafone it says that I'll keep my number BUT my number is for my phone and my daughter will need her own number so I'm conf...

ESim

Swapping phones so took opportunity to move to eSim. Start process 8:30 Monday Night after one minute message (as expected) sim disabled. No email received with QR code. Contact Vodafone online Tuesday. Help desk, i thought they didnt know what they ...

MickBi by 2: Seeker
  • 1217 Views
  • 4 replies
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