Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Transferring number - can someone release me from this hell!

Hi I've been trying to transfer number from Voxi PAYG to Vodafone PAYM for over a week. Hours and hours of calls, filling in forms over and over again - still hasn't been done. As it's the same company I thought this would be straightforward, custome...

Resolved! S24 ultra chromebook claim

Hi, how do I claim the chromebook? I've just upgraded to the s24 ultra, but can't find any instructions. One link i tried went to the samsung site but it said the form was closed

mayface by 2: Seeker
  • 2391 Views
  • 1 replies
  • 0 thanks

Vodafone PAC code not working

I requested a PAC code from Vodafone on 20/12/24 as my contract was due to end 29/12. I tried using the PAC code when I ordered my new sim from my new provider (Smarty) but it said the code was incorrect - I assumed it was because I’d only just got i...

Can not select Spotify as Entertainment Option.

Hello, last month I signed upto vodafone with the promise of Spotify as a free entertainment option. This is stated in the welcome Email I recieved.I already had a Spotify subscription, so I cancelled it and it now has now came to the day I need to a...

kyleyoung88_0-1717259570310.png kyleyoung88_1-1717259722589.png

SMS & replacement SIM

So at the beginning of October we discovered my son wasn't getting any SMS messages, he can send not receive. We realised this when we put his SIM into a new handset.Didn't receive on old handset.Doesn't receive on new. Doesn't receive on two other h...

Miller05 by 2: Seeker
  • 4086 Views
  • 7 replies
  • 0 thanks

One Number - iPad Calling Issue

Hi Vodafone Community,I have recently added One Number to my iPhone Vodafone tariff and connected it to my cellular iPad Mini (A17).The Data sharing seems to be working as well as the ability to send and receive SMS’s on my iPad Mini (over the One Nu...

abc-xyz by 2: Seeker
  • 489 Views
  • 1 replies
  • 0 thanks

OneNumber 5G cibbectuib

Hi! I got a tablet OneNumber added to my account, but the eSIM only connects to the 4G network. Despite trying to get it provisioned to access 5G, I was getting "computer says no" responses (though it was confirmed, that given ICCID is not provisione...

sirgader by 4: Newbie
  • 807 Views
  • 5 replies
  • 0 thanks

Upgrade call - scam?

I received a call from +441494 511522 and +44207097 3789  claiming to be from FoneHouse in connection with my Vodafone accountThey said I was eligible for an early upgrade and a new phone. but I had to pay a holding fee for them to send me the phone ...

Youtube premium stopped working after 1 month

As per the title. it no longer worksI have been on the phone to them, followed all the steps at least 20 times. They have disconnected my SIM, renewed and refreshed my account. Sent the text etc etc etc. Absolutely nothing has worked. Has anyone actu...

Screenshot_20230323-100759.png Screenshot (33).png

PAYG text to alternate number?

Good evening all, I have now received 2 of the same text to the alternate phone number that is registered on my account in relation to PAYG/Pay as you go, even when I do not have any kind of PAYG products, and additionally, my alternate phone number ...

1dc58504-0db2-43c5-9c2f-9745b30d28af.jpeg