Back to Help and Support
Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

International calls from abroad

I am a Vodafone UK customer currently on vacation in Jamaica.I can receive incoming calls.When I attempt to make an outbound call, I hear an automated voice stating that calls from this number are barred from making out going calls.I have removed all...

Mis-sold contract and wrong credit report info

Hey so here it goes long one!back in 2017 I took out a contract with sim and phone and in the shop along with the 100 questions they ask when completing the contract paperwork it was agreed a data cap would be placed on the account.every month I rece...

Emilyr by • 2: Seeker
  • 1486 Views
  • 5 replies
  • 0 thanks

New plan through carephone warehouse - Voxi PAC not working

Hi,I wanted to get a new plan through carephone warehouse with Vodafone but the PAC doesn't work because since I am with Voxi, a sister network of Vodafone, it says I am already with Vodafone. I asked Vodafone chat and was told this wouldn't be consi...

kinnie by • 3: Seeker
  • 363 Views
  • 1 replies
  • 0 thanks

Sim wont connect to the services!

Can anyone advise?My phone for some reason will not connect to the Vodafone services. It's showing emergency calls only! I've contacted vodafone using Tobi and we did run through what could be causing it. I've turned phone off and back on and still n...

Failed Credit Check

It appears Vodafone are still failing people's credit check despite no issues and no credit check appearing on experien account. Can anyone explain this? Been with Vodafone for over 15 years, pay monthly by direct debit. Never missed a payment, have ...

johnrlowe by • 3: Seeker
  • 26320 Views
  • 16 replies
  • 2 thanks

Spotify activation problem

hi. I hope someone can offer some assistance or get me to the right department, other than the call centre.  I upgraded my  phone plan on 29/01/24 and the included the option for Spotify.  My previous plan also included Spotify and I had no problems ...

lanky by • 2: Seeker
  • 4123 Views
  • 9 replies
  • 1 thanks

Conference calling

Is it possible to enable the use of DTMF tones in conference calls?Currently when the call is connected no tones are passed between connected callers.

Poor service and coverage

There are numerous customers complaining about the lack of coverage on vodafone since 3g was turned off.  My coverage for my phone and my colleagues has deteriorated significantly and we have no way of getting any customer service to respond to it. I...

Confusing ordering system not helped by twitter help

So i wanted to order a new pixel 9 pro xl which currently has a deal on where you where you save up to £576 on an airtime plan plus save £72 on your phone and also a bonus on your trade in for a pixel 8 pro totalling £530.I wanted to do order the 8gb...

Labels
Top Thanked this week
View all