We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Just finished a 2year sim only plan. Business customer. I’ve been trying to renew to another sim only 2 year contract (which I believe vodafone calls an “upgrade”) for weeks. Each time sales or upgrade team puts an order for the new plan it fails, or...
Hi All, I moved to Vodaphone 2 weeks ago now and too a week to get my number to work. It lasted around 4 hours and then the my old number discosnnected from vodafone which has left me with no number at all. It taken weeks now and still haven't had m...
As per the title, I cannot access anything on data - apart from Netflix which works fine.Can't access Facebook, twitter, google.Qhatsapp messages in/out don't work, imessages do (they come up as blue which means data is being used and they're not sen...
Why the system keep cancel my order after it is confirmed, I tried to buy iPhone14 Pro Max Deep purple with 1TB on the web (3times), online chat (2times), and in-store (1time), but all get canceled. I’m sure I passed the Credit check, and signed my D...
I have just applied for a mortgage and find I have a default from vodafone on my credit file for £27. Please advise who I can speak to as it stopping me moving house and causing immense stress.From other posts I see there is a credit file handling t...
HiI have been a Vodafone customer for years. Have 4 services including broadband (full fibre) Mobile, Tablet and Apple watch. Back in July I lost all access to my online account including the mobile app. This was just totally random and sudden. I wou...
I have tried and tried to connect to the live chat, at least 3 times a day (at different times) for the last week and have been given the exact same message every time; "All agents are busy." And that I'll be added to the queue as soon as there's ava...
hello, i have been unable to log into my account for about 3 months now, i get this errorSorry An unexpected error occurred when trying to log you in. Please wait a moment then try againi have called vodafone many times to try and fix it, each time m...
After failing to get through to anyone due to ques being so long I finally got through to someone at 9:30PM but by this time it was too late to get my upgrade sent to my address the following day, as I need this before I go away are you still able to...
My pac code is due to start next week I need it to start now my sim has no service until the 27thSept
