Unlocking
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Forum Posts

Resolved! How to unlock my iPhone Xs

Hi, I bought an iPhone X on a Vodafone contract from Carphone Warehouse in July. It was damaged and replaced by insurance in September. I wanted to use another network's sim in it but found it locked so filled in a request to unlock it however initia...

effell by 3: Seeker
  • 5661 Views
  • 5 replies
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Need an MCK/Defreeze code

Hello,I have a Samsung Galaxy S8. I recently switched from Vodafone to Virgin. When I put the new SIM in my phone it requested a PIN, which I wrongly thought was the PIN that came with the SIM. I know realise that it was actually asking for a NUC, wh...

Paulj364 by 2: Seeker
  • 1963 Views
  • 1 replies
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Unlocking request

I filled the NUC form online on 26th October for my iPhone XS Max to be unlocked and got confirmation my request is being processed and 2 weeks on am still waiting.  phone was bought directly from Vodafone and my contract ended and still not any joy ...

Aftab82 by 2: Seeker
  • 1862 Views
  • 3 replies
  • 0 thanks

NUC fail

I have a Samsung GalaxyS7 and have been given a (NUK) as I have left Vodafone. It does not work, I have had no service for a week now. Assurances were given I would be contacted to no avail. Please advise

Unlocking iPhone, how long?

Trying to unlock my iphone.Any ideas as to how long this may take as submitted a NUC on the 19th of October and not heard anything since then.

Ofcom bans locked phones

Locked phones from networks are now a thing of the past - finally!! Ofcom has banned the practice from December 2021. It's never made sense to me and causes no end of problems as users try to get access to their own property. Other networks stopped l...

jeffkinn by 17: Community Champion
  • 1171 Views
  • 0 replies
  • 1 thanks

NUC

On the 13th August, I used the online unlock form.Since then I called almost once a week to have the unlock code.Last sunday (18 October), I called again and someone told me to contact directly by email the unlock team.The address is invalid!!! The S...