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Forum Posts

E-sim procedure after changing phone

What’s the procedure if I’m using E-sim on iPhone but upgrading my phone how do I swap the E-sim to the new phone anyone done this? 

LeeBfc by 4: Newbie
  • 565 Views
  • 1 replies
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Port from O2 to Vodafone

Hi Team, I recently purchased Iphone16 pro with Vodafone and I want to port my number from O2 to Vodafone, what's the process and how long it will take? I watched some videos, it says I need to use temporary number from Vodafone but I don't know nowh...

Sdg01 by 2: Seeker
  • 526 Views
  • 1 replies
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Refusing to blacklist IMEI number

My phone was lost on March 28th and I requested my network provider block the phone. I provided proof that the SIM was blocked to my insurance company but they require evidence that the IMEI number was also blacklisted. Despite repeated requests, Vod...

5G Ultra now working on Iphone

Hi,Just thought this post would benefit some of you IOS users who are thinking of upgrading to IOS18. Updated this morning on iphone 15 pro and 5G Standalone (Ultra) is available and working well. Only thing now is still waiting for Vodafone to add R...

bdg3235 by 2: Seeker
  • 5410 Views
  • 31 replies
  • 1 thanks

iOS 18, internet not working

Hi all,has anyone else experienced problems with internet after upgrading to 18 on iPhone ?  I’ve seen news stories that email has been impacted but not internet access.if anyone has any suggestions I’ll happily hear them out!thanksmel

new contract snafu and e-sim

my wife is with vodafone - on 1 month rolling on out of contract iphone 11 with the number she has had forever - let’s call that ‘fave’she got excited about new iphone 16 and saw a deal on mobiles.co.uk and bought that / not really realising she was ...

ctjones by 2: Seeker
  • 1183 Views
  • 10 replies
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Unable to use internet while on a call

So I’m using 16 pro max while I’m on a call I’m not able to access the internet unless I’m connected to WiFi the 4G symbol disappears when you go back to Home Screen while on a call anyone else having this issue??

LeeBfc by 4: Newbie
  • 933 Views
  • 6 replies
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Europe data not working

Hi!I bought the 9 pounds Europe roaming data and it isn’t working. The chatbot has not been able to help me and I am struggling to chat to find where I can talk to someone to help me. I am now in Belgium and so am unable to come into a store.Any help...

Em33 by 2: Seeker
  • 499 Views
  • 1 replies
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Apple Watch series 9 not connecting to Vodafone Network

Hi,I recently bought a contract plan from vodafone with a sim and a one number connection to my apple watch. However, every time I try to go to the Watch App on my iPhone, and try to set up mobile service, it says ‘Oops Server error occurred’ I have ...

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sumedhuv by 2: Seeker
  • 1485 Views
  • 6 replies
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