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Certain apps and websites not working on BB

New to Vodaphone broadband. Connected 27/12/24. Since then had almost 10 hrs worth of calls to tech support but no resolution We have ProII with 2 boosters. Certain websites/apps like Etsy, Linkedin , pinterest don’t work on my iphone, macbook or win...

Bad speeds

Voxi sim 5g ready but not really : WF13, Dewsbury town 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?5g out door, 5g indoor, and LTE/4g, locations3) Does the issue occur if you try your SIM card...

Power Hub and Netgear Orbi (as router)

Currently on BT FTTP, using an old BT Home Hub 6 effectively just as a modem (DHCP off, Wifi off), with a Netgear Orbi mesh system attached and running in router mode (HH6 set to forward all traffic through the Orbi IP in DMZ to do achieve this). We ...

stefcha by 2: Seeker
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No 'Add E-Sim' Option

Hi, I have an iPhone 14 pro, and a Vodafone contract. I need to add an e-sim for work (EE) but there is no option for me in the phone settings. It looks like Vodafone allow this, so it must be a problem my side. Any suggestions please? For Info:I do ...

zoolpool by 2: Seeker
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  • 1 replies
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Apple TV trial

Can anyone send me the link to the Vodafone Apple TV trial? On veryme rewards it’s not allowing me to click the button to take me to the link, however is working for the reward for Apple fitness etc! So confused

USB Router Flash Drive Sharing

Hi I have pluged a flash drive in to my ultra hub USB and I have set it to share and I can use it from my computer when connected to my home network after mapping it but I can't view it from my Samsung S23plus smartphone I can login to my router from...

AMG1 by 3: Seeker
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Dual SIM not provisioned

I got my daughter tcl PAYG dual SIM. SIM 1 activated but SIM 2 a no go. Will select in settings as Vodafone but cannot call 2345 or top-up on my Vodafone, not provisioned.... Driving us both bonkers... Help? I won't to activate sim2 with separate top...

Nbsf by 2: Seeker
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  • 1 replies
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Ex customer - credit file still showing vodafone active

Hi VodafoneIm an ex Vodafone customer, left back in October 2024. My credit file still showing active with Vodafone. Im unable to speak with anyone as being an ex customer I cannot get past the phone prompts when asked to enter my vodafone number etc...

Account closed still showing open with credit reference agency

Hi  I closed my Vodafone account in 2018 and paid the bill it’s showing in credit file as open I call Vodafone they told me the account is closed nothing to pay still Vodafone customer service is so unhelpful all they you is we don’t deal with this m...

Vodaphone Huawei gigacube

We have a 4g gigacube at our sports club. The treasurer cancelled the contract at the end of the introductory deal and told noone. Can I buy any sim on any network or can I only use a vodaphone sim?

Cal1966 by 2: Seeker
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Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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