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Vodafone messed up my credit score an now I’ve been rejected from 2 DIP

Last year in June Vodafone messed up my direct debit and it caused me to miss a payment. I checked with my bank and they said there was no issue my side and the direct debit was still in place, I told Vodafone and they admitted fault. They reinstated...

Certain apps and websites not working on BB

New to Vodaphone broadband. Connected 27/12/24. Since then had almost 10 hrs worth of calls to tech support but no resolution We have ProII with 2 boosters. Certain websites/apps like Etsy, Linkedin , pinterest don’t work on my iphone, macbook or win...

Cant activate youtube premium

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired 16th of september, but message still keep popping up.

Bad speeds

Voxi sim 5g ready but not really : WF13, Dewsbury town 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?5g out door, 5g indoor, and LTE/4g, locations3) Does the issue occur if you try your SIM card...

Communication between devices on the LAN

Folks, I have a Vodafone Fibre (THG3000) router and all devices using it connect to the Internet and work well. However, these devices struggle to connect to each other, even though they are on the same LAN.When I logon to the router I can ping all t...

Power Hub and Netgear Orbi (as router)

Currently on BT FTTP, using an old BT Home Hub 6 effectively just as a modem (DHCP off, Wifi off), with a Netgear Orbi mesh system attached and running in router mode (HH6 set to forward all traffic through the Orbi IP in DMZ to do achieve this). We ...

No 'Add E-Sim' Option

Hi, I have an iPhone 14 pro, and a Vodafone contract. I need to add an e-sim for work (EE) but there is no option for me in the phone settings. It looks like Vodafone allow this, so it must be a problem my side. Any suggestions please? For Info:I do ...

Apple TV trial

Can anyone send me the link to the Vodafone Apple TV trial? On veryme rewards it’s not allowing me to click the button to take me to the link, however is working for the reward for Apple fitness etc! So confused

USB Router Flash Drive Sharing

Hi I have pluged a flash drive in to my ultra hub USB and I have set it to share and I can use it from my computer when connected to my home network after mapping it but I can't view it from my Samsung S23plus smartphone I can login to my router from...

Dual SIM not provisioned

I got my daughter tcl PAYG dual SIM. SIM 1 activated but SIM 2 a no go. Will select in settings as Vodafone but cannot call 2345 or top-up on my Vodafone, not provisioned.... Driving us both bonkers... Help? I won't to activate sim2 with separate top...