Community home

Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

Outgoing calls dropping after 29 minutes and 50 seconds

Hi there,Since I upgraded my SIM only plan I've been having an issue with outgoing calls dropping at exactly 29 minutes and 50 seconds. There was no problem prior to the upgrade and I haven't changed phone. Does anyone know how to resolve this please...

One Touch Switch Didn't Work

Hi ,I just switched from TalkTalk to Vodafone, involving a cityfibre line install. I was under the impression that the One Touch Switch service should have handled the cancellation, even between different networks.Vodafone have activated my new line ...

Trying to purchase eSim on line vfrom odafone ie

I'm having trouble ordering an eSIM from the company's website. Despite multiple attempts, my orders keep getting cancelled without any explanation. Can someone please help me resolve this issue?

Possible full fibre broadband contract with Vodafone - help please?

Hello...My current ISP contract with another provider ends at the beginning of May 2025. I'm now considering in advance a new Full Fibre contract with Vodafone. Currently, my ISP delivers around 150 Mbps for 'FTTC' but will soon be charging the same ...

Change of password

How to change the router password

Home Broadband Static IP

HiDo Vodafone still provide Static IP addresses on Home Broadband (FTTC) services? I was initially told yes, but then when I asked for confirmation just before hitting go on the service I was told they're not available.I had Vodafone home broadband u...

Internet Service connection drops and the issue is not resolved for months

Suddenly, my internet service disconnects for a few minutes, forcing me to reconnect all my devices. If I’m in a meeting, it often ends before I can rejoin. This connection has been a constant problem for me.I have reported the issue multiple times, ...

Can I connect Power Hub DSL directly to telephone socket via microfilter?

I recently signed up for Vodafone Fibre and they said I wouldn't need an engineer, just connect the box and go (after my line is activated). My activation day was today and it apparently came online at midday.My flat doesn't have an OpenReach ONT, I ...

Failed Credit Check

I am an exisiting account customer of VF with 2 broadband contracts. Today I spent a long time on the phone getting a quote for a third broadband contract and 2 sim only pay monthly mobile contracts. All these were to be a switch from BT. Having obta...