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26-09-2014 05:32 PM
Hi,
Can you please arrange of my suresignal box to be de-register as I have now left vodafone.
Serial Number: 21227748247
As I plan to give this to friend who is a vodafone customer can you please provide instructions on how to re-register.
Thanks in adance,
26-09-2014 05:50 PM
Hi there
One of the eForum Team will be able to assist you with getting the device deregistered. They will be in contact in about 24 - 48 hours or so to assist.
You will find full details of how to register the device here - basically it will be exactly the same as when you registered it originally.
PWIAC
28-09-2014 06:08 PM
Hi bpstudios,
Please get in touch here so that we de-register the Sure Signal for you.
Thanks,
Simon
08-11-2014 04:00 PM
Hello ianc1972
That can easily be done and web chat will quickly sort this out for you.
You will need to provide your previous account details to pass data protection. As soon as this has been done, the device will be deregistered form your closed account.
08-11-2014 04:48 PM - edited 08-11-2014 05:02 PM
You should never put any personal details on a public forum.
There is a link to web chat on the contact us section at the bottom of the page. When you use the feature, you will need to provide your previous Vodafone account details.
They will get the device deregistered for you.
09-11-2014 02:29 PM
Hi,
Please can I also get some help to deregister my suresignal v2 (sn 40114503622)? I also recently left Vodafone and now cannot do this online.
Many thanks!
11-11-2014 03:02 PM
Hi @CanaryJim and @ianc1972,
So that we can get the Sure Signal's deregister, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.
Thanks,
Matt B