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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74261 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229944 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal problem

I bought a Sure Signal 3 as I have virtually no signal where I live, When I first got it and registered it my upload speed wasn't strong enough so I couldn't use it for several months until my BT Conract came to an end and then I upgraded to Infinity...

Resolved! Smart 4 mini

Can I save photos attached to texts on my new Smart 4 mini? 

Manual for 345

 I want to find the manual or instructions for a 345.I cannot see this on the Vodafone website and on trying to 'chat' to someone online on its website I was told there was a 7 minute wait but no one had appeared after nearly twice that time. Can any...

Sure Signal

I need to configure a Netgear N600 router to allow my Sure Signal 2 - can anyone walk me through the process?

iPhone unlocking

Have filled out 3 request forms for a NUC now and has no email have not heared a thing been nearly a week without a phone now and not even an automated email to say my request has been received. Even spoke to 2 advisors on the phone and still nothing...

Emliam by 2: Seeker
  • 12036 Views
  • 1 replies
  • 0 thanks

Best option when travelling abroad for 6 months?

Hi - can you confirm ithe R207 or something similar can be used abroad (without incurring massive bill charges).  Or can you buy something similar abroad?  It's for use in an area where there is no wifi.thanks Nicky

Reactivating Sure Signal

This is from Vodafone's website: How long has it been since you last used your Vodafone Sure Signal?Not for the last three months: We may have put a bar on it. You can remove this bar by calling us free on 191 from your Vodafone mobile.Not for the la...

Eyebrox by 3: Seeker
  • 17371 Views
  • 4 replies
  • 0 thanks

Sure Signal

My daughter had a vodafone account which had a sure signal box, she has given this to me and I need to de register the box. However she is no longer a vodafone customer so cannot log in to do this. What do I do?

TaniaOF by 1: Seeker
  • 14763 Views
  • 1 replies
  • 0 thanks

VAT receipt

Hi Team, I bought a new HTC one M8 phone from one of the vodafone stores and now need VAT refund form. Can you please help me in getting it. Regards,Raju

VSS 1 Stopped working on contract upgrade

HiVSS 1 Serial Number * 21229609447  shows Status active  Just upgrade phone from S3 to Z3 which required SIM change but VSS has now dropped to power light only. Been 24 hs since upgrade. Long term user of VSS1 so have already reset vss. Cann't remov...

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